When a laundry machine breaks, we know how important it is for our customers to find the right part, repair it and get it back into service as quickly as possible.
Hayward, California (PRWEB) September 08, 2016
Commercial laundry equipment distributor Western State Design (WSD) announced recent enhancements to its Parts Store and online ordering system. The updated system, designed for coin-op and commercial laundry customers, features fast and easy search and ordering of over 100,000 genuine OEM parts 24/7/365.
Customers have the flexibility to easily search for parts by various criteria including part name, part number, laundry equipment model number or manufacturer. For certain laundry machine manufacturers, the customer can reference online parts manuals, photos and schematics to determine which part is needed if they’re unsure.
WSD’s enhanced online Parts Store offers other distinct advantages to busy commercial customers and owner-operators such as quick access to order and shipping status, tracking numbers, invoices and statements, as well as the ability to pay invoices online by check or credit card. WSD’s ability to ship products the same day the customer orders them is key.
Commercial laundry customers located in California have the added convenience of two showrooms (Bay Area and Los Angeles), staffed by parts professionals, offering Will Call parts pickup.
“When a laundry machine breaks, we know how important it is for our customers to find the right part, repair it and get it back into service as quickly as possible,” said Lorne Lyle, WSD’s Parts Manager. “We’ve designed and enhanced our online Parts Ordering System making the process of ordering parts really user friendly,” he continued.
About Western State Design
Western State Design has provided innovative laundry solutions to meet commercial and coin-op clients’ demands since 1974, including laundry equipment sales, installation, parts and service. WSD brings worldwide expertise to its customers, with clients and projects throughout North and South America, Europe, and Asia. WSD’s total solution approach has enabled it to become one of the world’s largest companies in the laundry industry. WSD is proud to be a Dexter, Milnor, and Chicago Authorized Distributor.