“We’re very happy with this overall positive trend of customer satisfaction,” said Justin Hunter, vice president of operations at Resort Travel & Xchange. “People are seeing firsthand the savings they can get when enrolling in the Voyages program."
Asheville, North Carolina (PRWEB) September 09, 2016
The numbers are in: Resort Travel and Xchange is on pace to save customers nearly $750,000 in travel expenses through 2016 with their Voyages by RTX program, offering discounts on car rentals, weekly stays, hotel fares, cruises, entertainment, and excursions.
Total member savings are projected to rise to $734,908 in 2016, up from $301,310 in 2015.
The company is also proud to announce it is on track to increase transactions by 100 percent since 2015, while also doubling the average customer savings percentage. Customers can expect an average savings of $133 per transaction in 2016, up from $87 the previous year. This is an average of 37 percent off retail price, versus 19 percent for 2015, proving RTX is committed to saving customers as much money as possible in their travel needs.
The numbers are a great indication of satisfied travel customers in an increasingly competitive industry, and a positive note as the company heads into the busy holiday travel season.
“We’re very happy with this overall positive trend of customer satisfaction,” said Justin Hunter, vice president of operations at Resort Travel & Xchange. “People are seeing firsthand the savings they can get when enrolling in the Voyages program, and they’re enrolling again, year after year, in great numbers. These are repeat customers who we’re building a relationship with, and they’ve obviously seen the value of the Voyages program when booking their destinations.”
Customers enrolled in the Voyages program, created in April 2014, can access discounts through an easy-to-use, dedicated web portal. The program is one of the many available perks through RTX, a timeshare exchange company which also boasts other travel benefits available through tiered memberships.