Mobile and cloud solutions are proving to be the wave of the future - significantly impacting all facets of operations, service and guest engagement.
Bethesda MD (PRWEB) September 09, 2016
In their continuing effort to give Hotels the tools they need to drive guest loyalty and stay ahead of the competition,StayNTouch® today announced the release of a new e-book titled "The Hotel Property Management Systems Revolution: Reshaping the Future of Hotel Service, Guest Engagement & Staff Efficiency". The 21-page guide, available for free download at http://connect.stayntouch.com/hotel-pms-revolution-e-book-lp, is a must-read for hotel ownership and management.
This a monumental time of change for the hospitality industry. Hoteliers are tasked with continually finding ways to meet the emerging needs of today's guests, a tall order in a marketplace full of disparate technologies. With the cost of guest acquisition rising, the competitive landscape becoming increasingly crowded, and the complexity of traditional PMS systems, the e-book addresses issues that threaten to undermine profitability and efficiencies for hotels. Key topics covered include:
- How hotel and guest (technology) needs have changed
- Why the traditional "horizontal" PMS has gone the way of the dinosaurs
- The disruptive power and potential of mobile on reporting and multi-property 24/7 access
- Providing self-service and upsell options for guests while, simultaneously, increasing the opportunity for one-to-one guest connection
- Managing compliance and security of customer information and payment details
- Using mobile to obtain valuable data at every touch point of the guest journey
According to StayNTouch CEO, Jos Schaap, mobile technology has provided unparalleled growth opportunities to address an industry plagued with outdated practices. "Mobile and cloud solutions are proving to be the wave of the future - significantly impacting all facets of operations, service and guest engagement. The PMS is the 'heart' of the hotel, and operators need lighter, more nimble solutions that enable more meaningful interactions between employee and guest. We are excited to share our industry experience to help hotels discover how the latest mobile trends and technologies align with their business objectives and driving revenue."
StayNtouch is revolutionizing hotel and guest management solutions with their pioneering mobile platforms Rover and Zest. Rover is an innovative cloud-based PMS and overlay that empowers staff to perform functions via tablet and mobile devices, driving tangible benefits such an increase in revenue, and cost savings. The company's Zest solution allows guests to self-check-in and out, view their hotel folio and receive upgrade promotions, all from their smartphones.
The complimentary e-book, filled with actionable ideas and strategies is available at http:// http://connect.stayntouch.com/hotel-pms-revolution-e-book-lp. To learn more or request a live demo of StayNtouch solutions, please visit stayntouch.com.
About StayNTouch Inc.
Driven by the need for hoteliers to raise service levels to respond to the needs of today's guests and increase hotel revenues, StayNTouch delivers a cloud-based Mobile PMS with a suite of tablet-based solutions. The company"s PMS Mobile Overlay brings mobility to both hotel staff and guests in order to drive guest revenue while enhancing the guest experience. With any tablet or touch device, Guest Service and Housekeeping have mobile access to PMS via a touch-optimized interface. Guests, from their smart phone, can self check-in and out, view room bill and receive upgrade promotions. StayNTouch dramatically streamlines operations and increases margins, and revolutionizes how the hotels connect and engage their guests and how guests experience their hotels. StayNTouch partners with many of the most forward thinking brands in the industry, including Yotel, Great Wolf Hotels and Resorts, Zoku Amsterdam, Porto Vista San Diego and the Fontainebleau Miami Beach.
For more information, visit stayntouch.com