Unstoppable Labs Launches Arrived Platform Revolutionizing How Retailers and Field Service Companies Engage Customers with Automated Location Based Notifications

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Unstoppable Labs, a Cincinnati-based enterprise product studio, launches Arrived Platform - allowing both retailers and field services companies to easily send and receive automated real time location based notifications improving customer experience and satisfaction.

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"Customers will know down the second when the delivery driver or technician will arrive and depart from the property.”

Arrived Platform is a real time location based messaging platform that works in two ways. For home delivery, retailers can integrate with Arrived to provide their customers with the ability to select when they would like to be notified. For instance, consumers can choose a notification when their online order is 60, 15 or 2 minutes away from being delivered. “Consumers making online purchases are expecting high speed on-demand delivery, with large online retailers setting the pace. Arrived makes it easy for retailers to engage customers with automated on-demand delivery notifications, which improve the customer experience and most importantly, increase customer satisfaction,” says Sam Schutte, Partner at Unstoppable Labs. Arrived for Home Delivery

In addition, field service companies such as pest control, HVAC and lawn care now have the ability to send automated customer notifications. Whether it is for emergency service and a customer needs to know down to the minute when the technician will show up at the property or simply want a notification stating when the technician has arrived and departed from the property, Arrived Platform provides a level of customer engagement unrivaled in the marketplace. “The Arrived Platform takes away the guessing game of when a technician might arrive - the stereotypical ‘between 8am and 5pm’. Customers will know down to the second when the technician will arrive and depart from the property,” says Grant Gibson, Partner at Unstoppable Labs. Arrived for Field Service

Integrating with Arrived is simple. Retailers and field service companies can utilize the Arrived Platform via its mobile application for both iPhone and Android. Anyone from a delivery driver, field technician, in-store staff member or office manager can easily engage customers with real time location-based notifications. This allows for both retailers and field service companies to focus on their core business and not ancillary value-add services that are outside of their expertise.

Learn more about Arrived Platform by visiting http://arrivedplatform.com/

About Unstoppable Labs:

Unstoppable Labs is a Cincinnati-based enterprise product studio founded by two serial entrepreneurs with 30 years of combined experience in building hundreds of software products for clients and customers. We are focused on building a pipeline of enterprise software products targeting a variety of industries, including retail, field service, healthcare, and engineering.

To learn more about the opportunities Unstoppable Labs has to offer, please visit http://www.unstoppablelabs.net or call 513.760.5620.

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Grant Gibson
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since: 09/2016
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