“My favorite part of Checkpoint is the opportunity to interact with our users face to face,” Maintenance Connection Chief Customer Officer Brian Kincaid says. “We use this event as a time to celebrate our customers, and take a deeper dive into each user’s
Davis, CA (PRWEB) October 27, 2016
Maintenance Connection recently welcomed more than 300 attendees and integration partners to its 14th annual user group meeting, Checkpoint, in Baltimore. Maintenance Connection, the industry’s leading computerized maintenance management software (CMMS) provider, holds the annual event to provide guidance and training for users to maximize the return on their CMMS investment.
Checkpoint provides Maintenance Connection customers — from early adopters to seasoned users — the chance to see new product advancements, and the opportunity to check-in with the Customer Success team. The team works with customers on a one-on-one basis to talk about how they’re using the product and ways to ensure that they maximize its benefits considering their own maintenance programs.
“My favorite part of Checkpoint is the opportunity to interact with our users face to face,” Maintenance Connection Chief Customer Officer Brian Kincaid says. “We use this event as a time to celebrate our customers, and take a deeper dive into each user’s needs to expand our partnership.”
This year’s user group meeting included a customer appreciation event at Baltimore’s National Aquarium. Checkpoint attendees got the chance to meet and hear from the company’s newly appointed CEO, Eric Morgan during the opening session. Attendees also had a sneak-peak of MC v8.0, Maintenance Connection’s upcoming product release set for 2017.
Outside of sessions, Checkpoint attendees are given the opportunity to network at cross-industry events. At this year’s event, the largest industries represented include manufacturing, facilities, education, energy, government and healthcare.
“This was the most well-planned conference I’ve ever attended,” says attendee Mike Platt of the National Gallery of Art. “Everyone on the Maintenance Connection team was extremely accommodating, helpful, courteous and knowledgeable. I want to thank them for such a great conference, product and time.”
The Checkpoint seminar also provides a forum for Maintenance Connection to present two annual awards to its customers: “Client of the Year” and “User of the Year.” This year’s recipient for Client of the Year 2016 was presented to CH2M who has been using Maintenance Connection since 2005. The 2016 User of the Year was presented to Troy Lingelbach, Assistant to Director Facilities Management at Towson University. Troy has been using Maintenance Connection since 2006. Maintenance Connection plans to hold the 2017 Checkpoint event from Sept. 18-20 in Seattle.
Visit the Maintenance Connection website to learn more about its CMMS software. Or, click here to learn more about the annual Checkpoint user group meeting.