A major reason for low adoption is a poor user experience. People simply will not dedicate long hours to learning new software when there are sales calls to be made and targets to be met. This fact prompted us to introduce Assist Me.
Pittsburgh, PA (PRWEB) May 16, 2017
Mindmatrix has added ‘Assist Me’, an interactive, walk-through help module to its PRM, Channel and Sales Enablement platform. The company has also added an option to move its navigation panel from the left sidebar to the top. These modifications make it easy for Mindmatrix clients to navigate through and use the various features of the software and make accounts compatible with the Assist Me tutorials.
With these modifications, the company’s clients will now enjoy higher platform adoption rates among their sales teams and channel partners, lower learning curves, and virtually eliminate the need to have dedicated training sessions for new users.
According to Harbinder Khera, CEO, Mindmatrix, the intuitive help module was an outcome of the company’s extensive experience as a leading PRM, channel and sales enablement consultant and service provider.
Harbinder says, “Our experience has taught us that adoption plays a key role in ensuring investment in sales enablement pays off. This is especially true in case of channels. Your channel or sales enablement project is not going to yield results unless your channel partners and sales people really use your sales enablement program.”
“History has taught us that a major reason for low adoption is a poor user experience. People simply will not dedicate long hours to learning new software when there are sales calls to be made and targets to be met. This fact prompted us to introduce Assist Me and the top navigation panel.”
“Assist Me is a context-intelligent, complete walk-through help module that guides users through every task that they need to perform on the Mindmatrix platform. Whether you want to make an email template, set up a lead nurturing drip, or use a playbook, Assist Me serves as a self-help/tutorial to users, facilitating training.”
“We want our clients to be able to get the most out of their investment in us. We are confident that Assist Me will help our clients achieve this by boosting adoption of the Mindmatrix platform in their organizations by 30%, thus helping their sales enablement programs really takeoff.“
Mindmatrix is the only single, fully integrated platform offering complete sales and marketing enablement for direct and indirect sales.
Mindmatrix combines PRM, Channel Marketing, Asset Management, Sales Enablement, and Marketing Automation for the complete enablement of your sales and marketing teams. This unified platform takes you through every step in the sales process from lead to revenue, enabling your sales channels to sell more, faster.