Wixom, Mich. (PRWEB) May 18, 2017
RevSpring’s next free webinar, scheduled for May 23 at 2 p.m. EDT, will discuss strategies and key considerations that organizations should adopt to improve their online payment processes and portals.
“Online Best Practices to Drive Consumer Response” will explore how demand for ease and convenience has greatly shifted how and when consumers choose to pay their bills.
It’s critical for organizations to keep pace with quickly evolving payment trends and find ways to keep consumers engaged with online payment portals.
The webinar will highlight the following:
- SIMPLE: When consumers are ready to pay, they want to make a seamless and simple payment. Hard-to-find account information, confusing navigation and too many options can cause a consumer to abandon the portal and fail to make the payment.
- SPEED: Payment options must complement consumers’ busy lives and must be available 24/7. Real-time options, such as the ability to pay using various payment forms, are in demand. The option to schedule payments is also becoming increasingly necessary because of consumer demand.
- SECURE: When a consumer makes a payment, they want to be assured it is safe and is processed quickly. Consumers value safeguards and features that allow them to control various aspects of their payments, such as the ability to stop transactions, view transactions and turn cards on and off.
- PERSONAL: Online payment portals must provide opt-in choices that allow consumers to self-service, manage their account and choose how they receive communications and are notified about their accounts.
Making it easy to navigate the payment process is the first step to ensuring maximum returns and turning payment services into more than just part of the cost of doing business.
Click here to register for the webinar or contact learnmore(at)revspringinc(dot)com for more information.
RevSpring facilitates over one billion customer interactions annually, serving more than 2,000 clients across the accounts receivables management, healthcare, financial services, and other end-markets. RevSpring’s billing and consumer communication platform allows organizations to receive payments faster with more communication options, including mail, web, text, and phone. In addition, RevSpring improves the workflow, design and distribution of consumer communications to make interactions more impactful, meaningful, and effective. For more information, visit http://www.revspringinc.com.