Among the many benefits of outsourcing, we are seeing more firms look beyond the goal of cost cutting. And to stay competitive, law firms are turning to an outsourcing partner with a history of providing service excellence to improve overall operations through standardization.
New York, NY (PRWEB) October 10, 2017
Swiss Post Solutions(SPS), an innovative leader in business process outsourcing and office solutions, will be supporting the 2017 Thomson Reuters’ Annual Law Firm COO & CFO Forum taking place in New York City from October 25th to 27th. The forum provides North American legal executives with an opportunity to share information on trends and intelligence that can further inspire the future direction of the industry.
SPS’ team will be on hand to share their expertise in providing business process outsourcing and office services to leading firms. By supplementing best practices within the legal industry with insights from client success stories, SPS will demonstrate how law firms can innovate and benefit from process standardization and optimization through outsourcing. During this premier national summit for law firm officers, SPS will also distribute its proprietary legal outsourcing market research and launch the company’s 2018 annual Legal Insights survey.
According to SPS’ most recent Outsourcing Index: Law Firm Trends market research study, the leading business objectives of outsourcing support services were to improve customer service levels, to create cost savings and to gain access to continuous improvements and process innovation. Of these goals, a majority of firms reflected that outsourcing has met and exceeded those critical objectives: 86% of firms have experienced continuous improvements, 86% have received improved customer service levels, 80% have been able to leverage a higher caliber and specialized talent pool and 76% have reaped cost savings.
Arthur C. Tatge, Chief Operating Officer of SPS North America, said, “Among the many benefits of outsourcing, we are seeing more firms look beyond the goal of cost cutting. And to stay competitive, law firms are turning to an outsourcing partner with a history of providing service excellence to improve overall operations through standardization."
As a market leader in document solutions, SPS is advancing in intelligent automation applications and BPO solutions to continually deliver innovative services that deliver results for its law firm clients.
We connect the physical and digital worlds
Swiss Post Solutions (SPS) is a leading outsourcing provider for business process solutions and innovative services in document management. A strong international client base relies on SPS’ ability to envision, design and build end-to-end solutions and to be its trusted advisor for the key value drivers in BPO: location strategy, process optimization and technology, such as intelligent automation. Part of the Swiss Post Group headquartered in Bern, Switzerland, SPS’ 6800 employees and specialized partners span the full range of the industry with focus on banking, insurance, telecommunications and healthcare, addressing customer needs in more than 20 countries.
Swiss Post Solutions (SPS) North America (NA) offers a comprehensive suite of business process outsourcing solutions and document management services that transform key business applications from paper to digital documents, enabling improved workflow and enhanced efficiencies. In the field of outsourced office services, SPS NA provides mailroom management, managed print services, reprographic services, front office and reception services to clients from an array of industries, including legal, financial services, insurance, higher education, media & entertainment and manufacturing among others. Headquartered in New York City, SPS NA has offices in Los Angeles, San Francisco, Chicago and Washington DC.
For further information please go to http://www.swisspostsolutions.com