Storm Center maps were used heavily during storms in 2017 and provided a critical service for utilities.
TEMPE, Ariz. (PRWEB) November 07, 2017
KUBRA, the leading provider of customer experience management solutions, recently announced the dates for its upcoming webinars on “Mapping Storm Restoration in Hurricane Season 2017.” The webinars will cover the impact of recent storms and how power outage maps were used by utilities in the affected areas. KUBRA will host webinars on the topic on November 14 at 12:00 PM ET and November 16 at 3:00 PM ET. The same information will be presented during both sessions.
“Storm Center maps were used heavily during storms in 2017 and provided a critical service for utilities, delivering outage information in a quick and efficient manner to customers and the media,” said KUBRA President and CEO Rick Watkin. "We're excited to share how our existing maps performed and discuss our latest offering, which provides a superior customer experience with rapid and cost-effective deployment."
During the webinars, KUBRA will:
- Provide an overview of how utilities in the affected areas kept customers, the media and other community stakeholders informed.
- Share how customers were able to view and interact with outage maps, helping to reduce calls and keep customer satisfaction high.
- Demonstrate the newest KUBRA Storm Center outage map platform that provides a robust, cost-effective solution that can be implemented in just six weeks.
Interested parties may register for either webinar date at https://goo.gl/fzUhZR.
KUBRA provides customer experience management solutions to some of the largest utility and government entities across North America. Our portfolio of solutions includes billing and payment, mapping, mobile apps and proactive communications solutions for customers. With more than one billion customer experiences annually, KUBRA services reach over 40% of U.S. households. KUBRA is an operating subsidiary of the Hearst Corporation. Visit http://www.kubra.com for more information.