As more and more companies are deploying digital transformation strategies to help them increase efficiency or improve their customer service, we are required to formulate precise solutions that address multiple lines of business and their associated business processes.
(PRWEB) November 15, 2017
Swiss Post Solutions (SPS), a leading outsourcing provider for business process solutions and innovative services in document management, announced the addition of Ray Krienke to its North American Executive Leadership Team as Vice President, Solutions & Services. In this role, Ray will lead the design and development of business solutions for customers and prospects with a special focus on the digital transformation of business processes.
The appointment comes in support of SPS’ ongoing business expansion. Ray’s primary function will be to further enhance SPS’ ability to identify new solutions for clients and to handle the increasing pipeline of large intricate deals. Ray, who will be based out of Los Angeles, will manage resources to bring world-class solutions to clients and prospects aimed at meeting their objectives as they become increasingly focused on process automation. In alignment with SPS’ Clients First approach and to ensure customer success, he will additionally oversee the project management team and the disciplined project management process they leverage for solution transitions.
SPS Chief Executive Officer, Dan Moscatiello, said, “At SPS, we offer our clients onsite, onshore and offshore capabilities as a part of our full portfolio of solution capabilities. Through our deliberate approach of aligning resources with the swift movement of industry dynamics, we are collectively able to yield results for our customers and, in turn, for the SPS business. As more and more companies are deploying digital transformation strategies to help them increase efficiency or improve their customer service, we are required to formulate precise solutions that address multiple lines of business and their associated business processes. It is in this area that Ray’s expertise will be instrumental.”
Ray previously held management positions at several global organizations. Before joining SPS, he spent ten years with Williams Lea, where he progressed from Vice President of the East Region to Head of Global Managed Services for the Americas. During that time, he was instrumental in driving growth of the US business while establishing and expanding their global operations center in Wheeling, West Virginia. Before that, Ray held senior management positions with Siemens Business Services, Dell, Intergraph and IBM. He brings a strong understanding of the Legal and Financial sectors.
Ray Krienke, VP, Solutions & Services added, “I am very pleased to be joining the SPS team as it invests and expands further into the BPO market. Its capabilities and talent are truly helping clients digitally transform in innovative ways and I am excited to be able to contribute to SPS’ growth.”
Ray has a Bachelor’s degree in Mechanical Engineering and a Master’s degree in Pressure Vessel Design.
We connect the physical and digital worlds
Swiss Post Solutions (SPS) is a leading outsourcing provider for business process solutions and innovative services in document management. A strong international client base relies on SPS’ ability to envision, design and build end-to-end solutions and to be its trusted advisor for the key value drivers in BPO: location strategy, process optimization and technology, such as intelligent automation. Part of the Swiss Post Group headquartered in Bern, Switzerland, SPS’ 6,800 employees and specialized partners span the full range of the industry with focus on banking, insurance, telecommunications and healthcare, addressing customer needs in more than 20 countries.
Swiss Post Solutions (SPS) North America (NA) offers a comprehensive suite of business process outsourcing solutions and document management services that transform key business applications from paper to digital documents, enabling improved workflow and enhanced efficiencies. In the field of outsourced office services, SPS NA provides mailroom management, managed print services, reprographic services, front office and reception services to clients from an array of industries, including financial services, insurance, higher education, legal, media & entertainment, and manufacturing among others. Headquartered in New York City, SPS NA has offices in Los Angeles, San Francisco, Chicago and Washington DC.
For further information please go to http://www.swisspostsolutions.com