Our new mobile UI is gorgeous, responsive and user-friendly. With around 33% of all online orders being returned by customers—you want to make sure that returns are easy. This means catering to the 50% of users that exclusively browse from their smartphones or tablets.
PHOENIX (PRWEB) January 16, 2018
The all-new ReadyReturns (http://www.ReadyReturns.com) mobile User Interface (UI) lets online retailers process returns seamlessly for their customers from almost any connected device.
Online retailers selling outside of Amazon have few options for how they manage their inbound returns. Customers usually revisit the site they came from, fill out a form, or email customer support for an RMA number to get a return shipping label. That’s all changed with the new and improved ReadyReturns premium plugin for ReadyCloud CRM.
ReadyReturns drops into almost any online store in just minutes with no coding required. Retailers determine the rules of returns, like return-by dates, return shipping fees, and more. When customers come back to the online store to process a return, they simply enter in their order or invoice number, provide a reason for the return and generate a return shipping label.
The most recent update for ReadyReturns now allows retailers to learn the reason of the return. It also has the option for the customer to upload a picture of the item being returned or an image of the invoice/receipt—so they can process a return or request warranty service.
Alongside of this update, ReadyReturns has also debuted its all-new mobile UI, enabling fast and easy processing of online product returns from smartphones and tablets.
Now, online retailers can offer hassle-free returns that consumers can place in seconds from virtually any smart mobile device that’s internet-enabled.
Returning an item using the all-new ReadyReturns mobile UI takes less than 5 minutes. Once the return has processed, users can print the return shipping label by simply linking their smartphone or tablet to any Wi-Fi or Bluetooth connected printer.
Recent studies find that as many as 35% of customers who revisit a site to place a return will also end up making a new purchase. Now online retailers can say "yes" to these prospective repurchases with ReadyReturns.
“Our new mobile UI is gorgeous, responsive and user-friendly,” comments Michael Lazar, Executive Director of Marketing at ReadyCloud. “With around 33% of all online orders being returned by customers—you want to make sure that returns are easy. This means catering to the 50% of users that exclusively browse from their smartphone or tablet.”
ReadyReturns and its updated mobile UI are now available for all ReadyCloud users. The returns software is offered as a premium plugin to ReadyCloud e-commerce CRM.
“Start with ReadyCloud CRM and tap into the customer’s journey,” Lazar adds. “Then add ReadyReturns and start building loyalty and reengagement from something that used to be a pain-point.”
ReadyCloud believes that all online retailers deserve a cross-channel e-commerce CRM with automated shipping and returns. That’s why they offer the first 2 weeks at no cost, with no credit card required to start using the service.
New users can get started in 5 minutes or less by visiting: https://www.ReadyCloud.com.
Got questions? Call ReadyCloud direct at: (877) 818-7447.
ReadyCloud is rocket fuel for customer loyalty and sales in today’s. This cross-channel e-commerce CRM solution tethers the most popular online sales channels and marketing integrations under one umbrella. It creates instant customer profiles from multichannel e-commerce activity—giving online retailers a way to create meaningful, lasting relationships with customers.
ReadyCloud believes all online retailers deserve a cross-channel CRM. That’s why the first 2 weeks are on the house.
Get started in less than 5 minutes with no credit card needed at: https://www.ReadyCloud.com.