Mobile Tool Kit from Frontline Public Safety Solutions Eases the Burdens of Overstressed Police Departments

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Secure Online Database Modules Efficiently Bridge the Gap between Police and the Communities They Serve

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Since going live with the Overnight Parking public portal, we have reduced the amount of calls coming into our dispatch center [by] approximately 80 percent.

In the current world environment, police departments are expected to be in all places at all times, but such expectations are getting in the way of them doing their most important work: keeping their communities safe. The Mobile Took Kit from Frontline Public Safety Solutions was designed by cops . . . for cops to assume PD’s most burdensome pain points. A secure multi-module software solution, it allows information to be taken by desk officers, clerks and dispatchers, yet still be available to patrol officers in real time.

In July 2016, “The Washington Post” (https://www.washingtonpost.com/news/post-nation/wp/2016/07/11/grief-and-anger-continue-after-dallas-attacks-and-police-shootings-as-debate-rages-over-policing/?utm_term=.467b7fb91676) ran the headline “Dallas police chief says ‘we’re asking cops to do too much in this country’.” The top brass tapped for that article went on to explain that for every societal issue that arise is put off on the police departments to solve and that policing was never meant to solve all those problems.

The Mobile Tool Kit from Frontline Public Safety Solutions was designed specifically to address this overburdened police problem. It consists of a full range of tools to make cops more efficient. In particular, it saves police departments time, diverting there attention from minor grunt work, so they can concentrate on emergency-level issues.

Designed by the very people who benefit from it, the Frontline Mobile Tool Kit is a data storage solution for users on the frontline. It bridges the gap between police departments and the communities they serve so they can better stay in tune with each other. The Mobile Tool Kit’s public portal allows residents to enter, for example, their own Overnight Parking and Vacation Watches, which reduces stress on dispatch centers and frees up time for emergency calls. By simplifying the collection and dissemination of information in a secure online environment, it simultaneously improves police departments’ efficiency.

Because it was developed by the very same professionals who put it to use, the Mobile Tool Kit from Frontline Public Safety Solutions fills an industrial void, providing a remedy to the ‘be everything to all citizens’ conundrum in a simple point-and click format. Among the time- and resource-saving tools that are part of its software are Overnight Parking, Vacation Watch, Directed Patrol, At-Risk Residents, Business Keyholders, Condition Reporting, and Pet/Bike Registration modules.

The Frontline Mobile Tool Kit is currently being deployed by more than 100 police departments and has acquired the following statistics:
-- Reduced more than 85,000 inbound phone calls for Overnight Parking requests.
-- Accepted more than 15,000 Vacation Watch requests.
-- Registered more than 10,000 Pets and Bikes.
-- Dispatched more than 5,000 Directed Patrols.

One of its users, William J. Perna Sr., M.S., Director of Public Safety, County 911 Coordinator from the Office of Emergency Management, Gloucester County Department of Emergency Response, had this to say about his experience with the Mobile Tool Kit: “Since going live with the Overnight Parking public portal, we have reduced the amount of calls coming into our dispatch center [by] approximately 80 percent. This allows our dispatchers to handle emergency calls and not [have to] divert their attention to non-emergent calls requesting overnight parking permission.”

Dispatch centers across the nation are experiencing similar or even better results in terms of fewer non-emergent phone calls. Some are seeing reductions of as much as 98 percent thanks to the introduction of the Frontline Mobile Tool Kit.

Police departments that are overburdened by non-emergency logistics can learn more about the Mobile Tool Kit from Frontline Public Safety Solutions online at http://www.frontlinepss.com/. For more information on how the software can save PDs time, resources and work overload, contact President Ben Laird at 630-745-7472 or blaird@frontlinepss.com.
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