Frictionless Guest App Empowers Innkeepers to Recommend Best Local Experiences

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Provides 24/7 Mobile Access to Best Local Offerings, Builds Guest Trust and Loyalty, and Helps Community Places Thrive

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“Guests trust their hosts to recommend the best places to enjoy local experiences when they travel,” said Steve Short, Founder and CEO of Frictionless LLC.

The Frictionless Guest App has officially launched, allowing innkeepers, bed and breakfast owners, and hoteliers of all types to provide their guests with recommendations for the best local experiences.

Guests are given access to an easy-to-use app that is available 24/7 through their mobile phone, tablet, and PC, giving them an important tool for planning and enjoying current and future stays.

Guests put a great amount of trust in innkeepers to recommend the best local places to eat, play, shop, creating a significant opportunity to make their stay memorable. The Frictionless Guest App allows innkeepers to easily choose their recommendations and only shows guests these offerings, along with other exclusive content. This gives innkeepers total control to provide a single source for their guests to find trusted local experiences.

The Frictionless Guest App makes it easy for guests to find recommended places that appeal to their interests, use maps to show locations and navigate to them, and call if they need assistance from their innkeeper or to make reservations. The reliance on printed materials, such as brochures, maps, and in-room reference guides, can be replaced with information that is up-to-date and accessible 24/7, regardless of guest location.

“Guests trust their hosts to recommend the best places to enjoy local experiences when they travel,” said Steve Short, Founder and CEO of Frictionless LLC. “And for independent innkeepers, especially, reciprocation with other local businesses and organizations is the key to long-term success. After all, a recommendation is an endorsement, and this provides tremendous word-of-mouth marketing value.”

“Throughout our journey to create the Frictionless Guest App, we have remained committed to the vision that innkeepers can provide a frictionless way to connect their guests with the best local offerings,” he added. “In doing so, innkeepers build loyalty, guests have great experiences, and local places thrive. The result is that everyone reaps the benefits that can only be sown through a commitment toward trust and community.”

About The Frictionless Guest App
The Frictionless Guest App was conceived and created by Frictionless LLC to empower innkeepers with an easy way to recommend the best local offerings to their guests, building trust and loyalty, so that guests have great experiences and community places thrive. For more information about this software as a service (SaaS) offering that is available to innkeepers and hoteliers of all types, visit

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Matthew Langan
L&R Communications
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