LiveTime Service Manager 5.0 Offers Web 2.0 Interface for ITIL Service Management
LiveTime's new ITIL Service Management suite delivers Service Oriented Architecture (SOA) that features Ajax based Web 2.0 interface.
Newport Beach, CA (PRWEB) May 8, 2007 -- LiveTime Software, a leading provider of ITIL certified Service Management, Help Desk and Support Software, today announced LiveTime Service Manager 5 with new Ajax-based components to drive new levels of Web 2.0-based interactivity.
"There is no doubt that Rich Internet Applications (RIAs) have taken the Web by storm," explained Dr. George Vossos, Chief Technology Officer for LiveTime Software. "Web 2.0 offers a whole new way of delivering Web-based applications to enterprise users," he said. Powered by new technologies such as Ajax, "RIAs deliver the power and flexibility of desktop applications but with the convenience and cost savings of running software in a standard web browser."
With LiveTime Service Manager 5, LiveTime has extended the page-based Web services architecture with Ajax to deliver a richer interactive experience to users. LiveTime 5.0 introduces Ajax components that enable LiveTime applications to provide the same rich user experiences that desktop application users enjoy. The core LiveTime solution for ITIL-certified service management applications now includes an efficient, Ajax-based engine to automate interactivity, including a rich set of XHTML components to improve usability and customization.
New dynamic components such as integrated spelling, online chat and RSS feeds will provide completely new levels of interactivity for customers. LiveTime can also be made to co-exist with portals, JSP, dashboards or any other web-based technologies. LiveTime 5.0 is scheduled for release in late June.
About LiveTime Software
Headquartered in Newport Beach, California, LiveTime Software, Inc. is a vendor of ITIL compliant, web-based service management, help desk and support automation software for medium to large enterprises. Many global 2000 organizations and educational institutions use LiveTime's vendor-neutral solutions to lower their costs and improve customer satisfaction. Founded in 1999, LiveTime Software is a privately held firm with offices in the United States, Australia and the United Kingdom. For more information visit www.livetime.com
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