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Avaya Platinum Business Partner Merrill & Associates Recognized for Excellence

Merrill & Associates received the 2009 Avaya Enterprise Growth Award for its achievement in growth.

Brea, CA (PRWEB) June 4, 2009 -- Merrill & Associates a Platinum Avaya Partner and Solutions Provider was recently recognized by Catalyst Telecom, a value-added distributor of voice, video and data convergence solutions, at the company's annual partner conference in Myrtle Beach, SC.

Merrill & Associates
Merrill & Associates

Merrill & Associates received the 2009 Avaya Enterprise Growth Award for its achievement in growth. John Black, president of Catalyst Telecom presented Mike and Damion Merrill with this esteemed award. "Merrill and Associates, a long term valued business partner of Catalyst, did a great job growing their Avaya enterprise business year to year," Black said. "They grew 175% year to year despite the challenging economic environment facing all of us."

Merrill & Associates is a leading provider of end-to-end communications services including Unified Communications (UC), Voice over IP, convergence, mobility, and contact centers. They also specialize in consulting, design, implementation, maintenance, and technical support. As a Platinum Avaya Business Partner, Merrill works closely with Avaya and other strategic partners such as Cisco, Extreme Networks, Juniper Networks, NetIQ, Polycom, and Tandberg, to integrate the latest hardware, software, video and applications into leading-edge business solutions.

As 1 of only 22 nationwide Platinum Avaya Partners, Merrill & Associates has shown expertise in design, implementation, product certifications, and maintenance support. Their overall technical aptitude and customer service ratings helped Merrill to achieve Platinum status for the 5th year in a row. "The kind of growth we have shown in this economy is a testament to the hard work and dedication of our employees," said Mike Merrill, President and CEO. The fact that we have seen even greater growth this year shows that we are committed to Avaya and their long-term goals."

In order to continue to provide "best in class" service to its customers, Merrill is also continuing to grow in the professional services space by adding network infrastructure engineers, software developers, and database integration experts. "As our sales continue to grow, it is important to make sure that the customer experience stays consistent," said Lenin Rodriguez, CTO. "Many of our customers are looking for software integration services and we continue to bring in people that help to meet this need."

About Merrill & Associates

Founded in 1989 Merrill & Associates is a Platinum Avaya Business Partner and has strategic partnerships with Cisco, Extreme Networks, Juniper Networks, NetIQ, Polycom, Tandberg and many others. Merrill delivers scalable, cost-effective solutions tailored to a customers communications needs. They provide end-to-end support from design, implementation, testing, maintenance, and technical support.

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