BoxTone Mobile Service Management Software Supports BlackBerry 6 and the BlackBerry Torch 9800 Smartphone

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BoxTone Mobile Service Management Software Supports BlackBerry 6 and the BlackBerry Torch 9800 Smartphone

BoxTone looks forward to working with our customers as they adopt the latest BlackBerry smartphones and applications to help mobilize their business.

Columbia, MD (PRWEB) August 31, 2010

BoxTone(R), the leading provider of proactive Mobile Service Management (MSM) software solutions, today announced support for the new BlackBerry(R) 6 operating system and BlackBerry(R) Torch(TM) smartphone provisioned on a BlackBerry(R) Enterprise Server or BlackBerry(R) Enterprise Server Express.

BoxTone MSM software enables mobile IT operations, IT support and business management to manage, monitor and support the end-to-end mobile lifecycle of corporate-owned or employee-owned mobile devices from a single unified mobile management console. The BlackBerry Torch is the latest in a series of new smartphones that are driving rapid growth in enterprise-connected devices.

“As sophisticated smartphones like the BlackBerry Torch enter the market, we predict mobile device penetration in the enterprise will surge from a current average of 10-15 percent of employees connected via smartphone, to upwards of 80 percent in the next three to five years,” said Alan Snyder, CEO, BoxTone. “The explosion in enterprise-connected smartphones is driven by the ability of mobile workers to choose devices that meet their personal and business needs. We look forward to working with our customers as they adopt the latest BlackBerry smartphones and applications to help mobilize their business.”

BoxTone software automates mobile management for one in three Fortune(R) 100 companies, one in four of the largest U.S. federal agencies, four of the five largest U.S. banks and one in five of the Am Law 100. In total, more than 250 organizations and Managed Service Providers (MSPs) worldwide, representing over 550,000 mobile users, depend on BoxTone software.

Sign up for BoxTone’s webinar to learn more about its comprehensive MSM support for BlackBerry 6 and the BlackBerry Torch smartphone.

Organizations use BoxTone’s automated management modules daily for: Incident Management, Performance Management, Service Desk Management, User Self-Service, Security Management, Asset Management, Expense Management and Compliance Management. Customers typically report up to 33 percent lower mobile total cost of ownership (TCO), 25 percent higher mobile return on investment (ROI) and 33 percent higher mobile quality of service (QoS).

All software is powered by the BoxTone Core, a hardened, scalable platform built from the ground-up with patented SmartMP(TM) technology to auto-discover and then continuously watch, analyze and control all aspects of a mobile environment and the mobile end-user experience. The platform has proven best suited to quickly manage, monitor and support new mobile devices, platforms and applications as they connect.

About BoxTone
BoxTone’s proactive Mobile Service Management (MSM) solution is trusted by more than 250 of the world’s leading enterprises and government agencies, including 85 in the Global 2000, to continuously maintain optimal mobile performance at lowest cost and risk. BoxTone's single unified mobile management console, powered by patented SmartMP technology delivers the automation, mobile analytics and embedded ITSM-ITIL best practices required to address the entire mobile lifecycle. BoxTone delivers centralized control of all mobile devices, including Apple iPhone and iPad, BlackBerry, Google Android, Nokia Symbian and Windows Mobile; mobile connectivity platforms, including BlackBerry Enterprise Server, Microsoft ActiveSync and Good Technology; and enterprise mobile applications. Learn more from the leader in proactive Mobile Service Management at http://www.boxtone.com, or call 1 410.910.3344.

BoxTone and the BoxTone logo are trademarks of BoxTone. All other product or company names mentioned are used for identification purposes only and may be trademarks of their respective owners. The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties and trademarks of Research In Motion Limited.

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