Colorado Springs, CO (Vocus) January 22, 2009
The Broadmoor was honored with a 2009 Mobil Five-Star Award by Mobil Travel Guide, the originators of the prestigious star rating system and providers of one of the most comprehensive evaluation systems of hotels, restaurants and spas in the world. This list has been defining the industry's highest standard for excellence in hospitality for over fifty years. The Broadmoor's comprehensive review by Mobil Travel Guide's incognito experts can be found online at http://www.mobiltravelguide.com
"One hundred percent of credit goes to the incredible group of our ladies and gentlemen that make up The Broadmoor staff. There are many beautiful hotels in the world, but it is the people that allow a hotel to be great," said Stephen Bartolin, Jr., President and CEO of The Broadmoor.
"It is undeniable that the travel industry has felt the effects of the recent economic downturn. However, it is in these difficult times that consumers recognize the importance of great service and hospitality," stated Shane O'Flaherty, President and CEO of Mobil Travel Guide. "For over fifty years, Mobil Travel Guide has been a trusted travel companion to millions of people across the country. Now, more than ever, consumers rely on our expertise to help them make informed travel decisions and spend their dollars wisely." He added, "These latest additions to the Mobil Travel Guide Four- and Five-Star family exemplify what extraordinary service is all about."
Since 1958, the Mobil Travel Guide's ratings process has been based on more than 750 standardized criteria for hotels, making it the most rigorous and comprehensive in the industry. The process begins with a facility inspection that considers every aspect of the property, including its overall cleanliness, condition and location. To achieve Mobil Travel Guide Four- and Five-Star Status, properties must meet or exceed Mobil Travel Guide's bar-setting service standards, which are determined through an unannounced, undercover service evaluation conducted by Mobil Travel Guide's expert inspectors.
For a detailed explanation of how Mobil Travel Guide compiles its star ratings, visit http://www.mobiltravelguide.com
About The Broadmoor
The Broadmoor opened its illustrious doors in 1918. The "Grande Dame" of the Rockies boasts 744 rooms and suites including 44 cottage bedrooms; 185,000 square feet of flexible event space; a world class spa; three championship golf courses; a tennis club; 25 retail shops; 18 on property eateries, restaurants and lounges; a full children's program, and more. The Broadmoor is located in Colorado Springs, Colorado. For more information, visit http://www.broadmoor.com