Clearly Contacts Puts Trust in Customers with Invoice Me Later Program

With the Invoice Me Later Program (IML), Clearly Contacts, the worlds largest online retailer of vision care products, is the first company to offer the online payment plan that ships customer orders before asking for payment information. Customers of the online retailer are offered the luxury of choice to pay now, or wait until they receive their eyeglasses and contact lenses, and are fully satisfied before payment is required. This is in strong support of the 100 per cent satisfaction guarantee offered by Clearly Contacts.

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We have received very positive feedback from customers who range from first time Internet shoppers to old pros. Peace of mind is a great thing to be able to offer along with high quality, affordable vision care products

Vancouver, BC (Vocus) May 28, 2009

With the Invoice Me Later Program (IML), Clearly Contacts, the worlds largest online retailer of vision care products, is the first company to offer the online payment plan that ships customer orders before asking for payment information. Customers of the online retailer are offered the luxury of choice to pay now, or wait until they receive their eyeglasses and contact lenses, and are fully satisfied before payment is required. This is in strong support of the 100 per cent satisfaction guarantee offered by Clearly Contacts.

"One of the largest obstacles Clearly Contacts has overcome as an online retailer was gaining consumer trust. Trust in ordering and receiving the products they like, and trust in sharing personal banking information online. Our 100% satisfaction guarantee creates consumer trust in our products, especially with our free shipping for all returns, and our Invoicing program allows people to order first, without entering any credit card information what so ever. Once they receive their order and have trust in what we do, we have created a customer for life," stated Vice President of North American Sales, Steve Wallace.

Clearly Contacts has discovered that customers are finding this payment method very helpful in the economic downturn, as a few extra days to pay is a large perk to many families facing tightened budgets.

Traditionally if customers want to experiment with a few different choices from an online retailer, they have to pay full price before trying the merchandise firsthand. If they decided that they wanted to make returns, they would have to wait for their return to be processed before receiving the refund. Meanwhile those customers who prefer either to pay by cheque or money order have to wait for their payment to arrive at the retailers before their order was shipped, sometimes delaying shipping by weeks.

"Customer Service is key for Clearly Contacts. We strive to create an amazing shopping experience for our customers and this is one part of that experience. When families are struggling it means so much more to them when a company goes the extra mile," added Wallace.

With Invoice Me Later, customers can order the contact lenses and/or eyeglasses they want either online, by phone or fax. An invoice is included with the order, and customers have two weeks to pay for the merchandise by credit card, cheque, PayPal or money order.

Unlike similar payment systems, IML does not qualify through a credit check. Bill Me Later (BML), another popular payment system uses a credit check as a qualifier before allowing the customer to use BML as a payment method.

"We have received very positive feedback from customers who range from first time Internet shoppers to old pros. Peace of mind is a great thing to be able to offer along with high quality, affordable vision care products," stated Wallace.

About Clearly Contacts:
Clearly Contacts, a subsidiary of Coastal Contacts, is one of the world's fastest growing online vision care suppliers. Providing contact lenses, eyeglasses and other complimentary vision care products to consumers worldwide, Coastal Contacts is proud to provide an affordable, convenient option for high quality vision care products. With its world class operations in North America, Europe and Asia, Coastal Contacts offers a unique blend of private label and branded products to over 150 countries across the globe. Already #1 in many of its markets, Coastal is rapidly advancing toward its goal of becoming the "World's Vision Store."

For Further Information:
Jennifer Harvey
Communications Manager
Clearly Contacts Ltd.
604-669-1555 ext. 322

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