Client Relationship Mastery: Client Retention Practices for Today's Competitive Business Landscape Will Be Conducted by Denise Graziano for SCORE

Whether large or small, companies have similar client retention challenges. 80% of future profits will come from just 20% of existing customers. Client Relationship Mastery™ is the solution to the problem, "How do I keep my clients for the long term?"

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Denise Graziano, President of Graziano Associates, LLC

Whether large or small, companies have similar client retention challenges. Client Relationship Mastery™ is the solution to the problem, "How do I keep my clients for the long term."

Fairfield, CT (PRWEB) April 30, 2014

In the live webinar "Client Relationship Mastery: Client Retention Practices for Today's Competitive Business Landscape," Denise Graziano, President of Graziano Associates will teach effective, proven techniques, based in art and science, that can help you become the trusted ally, partner, problem solver that clients would not want to leave for any reason.

The workshop is sponsored by SCORE and will be held June 12, 2014 at 1PM. Register here. Attendees will learn:

  • Why some sales professionals constantly repeat the initial sales cycle, having to replace clients in their pipeline instead of adding to it.
  • Key steps to follow to ensure clients will want to remain with you for the long term.
  • Tangible tips to implement immediately to build strong client relationships and be seen as your client's "go-to" partner, not another vendor on the bench waiting to get in the game.
  • The science behind buyer behavior and why certain sales and business practices are
more effective.

Ms. Graziano is the creator of Client Relationship Mastery, the formula designed to help sales professionals retain clients in today’s competitive business landscape.

To have Denise Graziano speak to your corporation or sales team, contact her at 203-254-0195. Please visit http://www.grazianoassoc.com for more information.

A strategic thinker and leader with over 27 years of business experience, Denise Graziano is President of Graziano Associates and author of the forthcoming book Once A Client, Always a Client™, and creator of Client Relationship Mastery™. Graziano Associates is a marketing and promotions firm which helps clients to get the best results from their sales, client relationships, employee rewards, event presence, and trade show performance. Their proprietary trade show analysis helps trade show exhibitors increase leads and sales when they exhibit. Founded in 1992, Graziano Associates is based in Fairfield, CT.

SCORE, the nation’s leading small business resource for 50 years, offers free and confidential one-on-one mentoring, a full schedule of high quality content, and workshops to help new and seasoned businesses launch, advance and grow. Get more information at http://www.score.org.


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