Brentwood, TN (PRWEB) January 17, 2013
Matt Spencer has been immersed in the defibrillator market since before he founded DXE Medical Inc. in 1999. In this month’s TechNation Roundtable discussion, Spencer and other professionals were consulted for their expertise about the best defibrillator purchasing and maintenance strategies.
In the discussion, Spencer was asked to talk about the biggest current trends in the defibrillator market. He explained that although newer defibrillators have taken pre-hospital defibrillation to the next level, the current trend is for organizations to hold on to their equipment longer because of capital budget strains.
When asked about the advancement of the defibrillator market in the next five years, he said that although there will continue to be a constant turnover of older equipment being replaced by new in hospital and pre-hospital markets – “The tightening of budgets will require some providers to continue using older devices. Those devices will require service, which provides additional opportunities to show value to your customer base.”
Spencer pointed out that many hospitals and pre-hospitals struggle with performing ongoing preventive maintenance on their defibrillators and the task often gets overlooked. "It is our job to remind our customers that regular PMs are necessary and make sure coordinate with them in the most effective and efficient way to satisfy their needs," he commented. "We encourage our customers to schedule not only their next PM, but the next several. Our service department provides this scheduling, complete with 60-day reminders, free of charge to all DXE customers."
DXE Medical Inc. was founded in 1999 by Matt and Julie Spencer. It has grown to serve over 20,000 customers in all 50 states and 40 countries worldwide. For more information, please visit: http://www.dxemed.com/