Geeks On Site is Making Geeks for Life by Adding more Benefits to VIP Program
Geeks On Site is adding additional features to their “Geeks for Life” program. “Geeks for Life” is a VIP plan Geeks On Site customers can join in order to receive special offers and coupons on myriad services for repair and maintenance.
Miami, FL (PRWEB) November 14, 2009 -- Geeks On Site now sends their “Geeks for Life” members monthly postcards and emails with unique deals available exclusively for them. In addition, Geeks On Site has a special toll free number members can call for assistance on their account. These particular customers enjoy special treatment in appreciation of their loyalty to Geeks On Site.
“Geeks On Site is looking for so much more than just one on-site visit or remote call- we believe in on-going customer care,” explains George Otte, president of Geeks On Site. Geeks On Site trains their customer service representatives and sales staff to always keep customer satisfaction as one of their main goals.
The “Geeks for Life” Program, which the Geeks On Site Customer Loyalty Department oversees, was created to reward repeat customers. This program offers a monthly computer tune up and unlimited assistance all at no additional cost to the Geeks On Site customers. Members can call in as many times as they wish, and request technical support, or to schedule preventative maintenance. Geeks On Site customers also receive expedited dispatch for onsite support. And Geeks On Site technicians not only repair and maintain PCs, Macs, and laptops, but peripherals such as printers, Blackberries and webcams. Finally, Geeks On Site’s “Geeks for Life” members receive 10% off any onsite service needed.
Geeks On Site has customers that have been with the company for almost eight years, which was when the company came into being. Geeks On Site says their customer base is growing at an incredibly rapid rate; therefore, the company is seeking new ways to stay connected with their customers. Geeks On Site is striving to give individualized attention to each and every client. The toll free number and the monthly offers are additions to make VIP customers feel appreciated; and to eventually have every customer join “Geeks for Life.”
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