Superior Backup Power Service from H.M. Cragg Co. is Icing on the Cake for Raving Client, Cray, Inc.
Seattle-based Cray, Inc. praises H.M. Cragg, Co.’s dedication to client-centric service for UPS Power Supply.
Minneapolis (PRWEB) September 14, 2006 -- H.M. Cragg Co. (http://www.hmcragg.com), a MN-based provider of quality power solutions including Uninterruptible Power Systems (UPS), UPS batteries and PEM fuel cells is receiving praise for its dedication to client success via well-appointed backup power solutions.
“I know I’m not a big customer, but I like the way H.M. Cragg Co. treats me. The biggest unit we have is only 160kVA, but they still treat us like we’re royalty,” said Tony Belohavek, Field Service Engineer at Cray, Inc. “We respect them not only for their backup power knowledge and service, but their dedication to us.”
Cray, Inc., a Seattle-based provider of supercomputers, recently deployed a 3-Phase UPS Backup Power System, provided by H.M. Cragg Co.
Tony Belohavek, Cray, Inc.’s Field Service Engineer, is responsible for backup power at all of the company’s sites, including Mendota Heights, MN; Chippewa Falls, WI and Seattle, WA. Twelve years ago, he was responsible for UPS batteries and servers at just one site.
Cray quickly realized the obstacles in securing backup power supplies for distributed locations and took the necessary steps to ensure its backup power needs were met. Deciding to move to a 3-Phase UPS, Cray engaged the services of H.M. Cragg Co.
“I obviously cannot be at all three sites at any one time,” said Belohavek. “The nice thing about H.M. Cragg Co. is that they are proactive to ensure that our services are not interrupted.”
H.M. Cragg Co. currently services Cray’s need for quality shut-down and power-outage run time with a 3-phase UPS. The Powerware 9315 UPS offers Cray the following benefits:
- Power Quality and Stability – Computer development and testing requires that the power be clean and stable in the development labs and on the test floor
- Prolongs Life and Prevents Early Life Failures – New design and final testing on Cray products eliminates all unknowns, power quality being one of them
- Protection from the Environment – Power remains uninterrupted as storms move through
H.M. Cragg Co.’s routine inspection and preventative battery maintenance allows Cray, Inc. to avoid lost productivity, through:
- Power Reliability
- Backup Power Availability
- Ability to withstand 30-minute brownouts at 40kVA
“H.M. Cragg Co. is proactive about battery maintenance. The engineers contact me when our batteries are due for their bi-annual inspection,” said Belohavek. “This is an extremely appreciated value-add, because I never have to worry about preventative maintenance.”
To read the H.M. Cragg Co. and Cray Success Story, visit: http://www.hmcragg.com/cray.html.
About Cray, Inc.
Cray, Inc. is a Seattle-based provider of supercomputers, purpose-built for high-performance computing (HPC). Cray provides innovative computing platforms that enable scientists and engineers in academia, government, and industry to meet both existing and future computational challenges. Learn more by visiting www.cray.com.
About H.M. Cragg Co.
H.M. Cragg Co. is a premier MN-based provider of quality power solutions including Uninterruptible Power Systems (UPS) and Proton Exchange Membrane (PEM) fuel cells. Products include Anderson Connectors, C & D Technologies, Inc. batteries, Eaton Powerware UPS and UPS batteries. We offer a full line of UPS products, battery inspection services, surge protection and free sizing audits. Visit www.hmcragg.com.
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