We want to have the best customer service in the industry, and that means giving people as many options to get in touch with us as possible.
SAN DIEGO, CA (PRWEB) June 26, 2013
HomeValue.us.org is doing a major expansion of their customer service options in order to better serve the needs of their customers, the company said yesterday.
“Customer service is the heart of any successful business,” a HomeValue.us.org spokesman said. “We want to have the best customer service in the industry, and that means giving people as many options to get in touch with us as possible.”
HomeValue.us.org will no longer simply count on using their call center as the main point of contact, he said.
“Instead we will allow people to contact us through our many social media outlets, including Facebook, Linkedin, Twitter, and YouTube,” he said. “They will also be able to contact us through HomeValueBlog.us.org, our sister blog.”
HomeValue.us.org said they are bringing on additional staff in order to monitor the new points of contact.
“People will get a response from us in 24 hours or less, no matter what contact point they use,” the HomeValue.us.org spokesman said. “We care deeply about their questions and concerns and want to make sure all of them are addressed quickly, fairly, and ethically.”
The company said they decided to expand the points of contact at the request of their customers.
“People made it clear to us that in 2013 they don't want to have to rely on calling us up with a question,” the HomeValue.us.org spokesman said. “This is our way of telling our customers that we listen to them and take them seriously.”
HomeValue.us.org is a public records database that specializes in providing home and property reports to consumers in the United States. Find out information such as the market value, residential foreclosures, neighborhood amenities, previous owners, and more. Visit HomeValue.us.org today to speak with a live representative, call 1-866-605-0312, or email Manager(at)HomeValue(dot)us(dot)org with any questions or concerns.