RSA Corp Introduces IT Support Designed for Dental Practices

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ENCOMPASS DDS - IT Support Designed for Dental Practices

ENCOMPASS DDS provides peace of mind that technology is working and gives dentists more time to focus on what really matters. More time to focus on patients and delivering quality care means not worrying about IT.

Houston, TX (PRWEB) January 12, 2010

RSA Corp, a Houston-based managed IT support and IT staffing firm, broadened its ENCOMPASS IT Support offering to include technology support designed for dental practices. ENCOMPASS DDS™ is built to assist a dental office with the tasks associated with minimizing operatory downtime, maximizing productivity and protecting its systems.

“ENCOMPASS DDS provides peace of mind that technology is working and gives dentists more time to focus on what really matters,” said George Black, president and CEO of RSA Corp. “More time to focus on patients and delivering quality care means not worrying about IT.”

As dental practices become digital and more technology dependent, managing hardware/software vendors, troubleshooting IT problems and maintaining operations can become an expensive frustration and serve as a distraction to staff.

For a fixed, monthly fee, RSA Corp provides proactive and reactive technical support for desktops, servers and operatories. ENCOMPASS DDS IT Support blends proactive monitoring and help desk with onsite support to provide an IT support offering that helps dental practices focus on running day-to-day operations and not worry about technology.

ENCOMPASS DDS IT Support Features

• Network Monitoring – Technicians are alerted to potential problems, which allows them to respond quickly to resolve issues. Proactive, 24/7 monitoring also provides information to identify areas where technology can streamline or improve operations.
• Help Desk - RSA Corp Technical Assistance Center provides one phone number to call for immediate support by certified technicians.
• Vendor Management - RSA Corp will act as a central point of contact, maintaining service changes, updates and expirations.
• Application Support – Advanced support for dental practice management software such as Dentrix, EagleSoft and Easy Dental.
• Security – Network security is administered through patch management and firewall support. Dental practices require a safe, secure network to ensure HIPAA compliance.

RSA Corp also offers business continuity services that ensure dental facilities, medical records, equipment, systems, documentation and vendors are considered in disaster recovery procedures.

“It’s been a pleasure working with RSA Corp. Their professional, affordable services allow me to concentrate on my practice instead of computer systems,” said Dr. JB Geno, DDS MAGD MICOI of Bay Area Dental. “Their expertise gives me assurance that my practice is on the leading-edge and armed with the latest in technology.”

About RSA Corp
Founded in 1980, RSA Corp is a Houston-based business technology services firm that solves business problems and helps companies grow through technology solutions, people and processes. RSA Corp provides managed IT support for small and medium businesses, business technology project and consulting services, and IT contract and permanent staffing. As a strategic partner, RSA Corp examines each client’s business vision and then designs and implements technology solutions to support that vision. For insight on leveraging technology to boost operational efficiencies and drive competitive advantage, visit RSA Corp’s PartnerIT blog at http://www.partnerIT.com. For more information on the company, visit http://www.RSACorp.com.

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