that we can offer the best product imaginable to do the job it needs to do
Altoona, Pennsylvania (Vocus) September 8, 2009
Corrections professionals from all over the United States will gather in Altoona, PA in September to shape the future of corrections technology. The Digital Solutions / Inmate Telephone, Inc. (DSI / ITI) annual User Group provides DSI / ITI customers with the chance to propose and vote on changes to industry-leading Jail Management System (JMS), the Offender Management System (OMS).
“The corrections professional who uses our products every day knows them inside and out- in many cases almost as well as the designer of the product. We have found that by giving these users free reign to propose changes that will improve how the product works in the “real world” that we can offer the best product imaginable to do the job it needs to do,” said Thomas Brence, Director of Marketing for DSI / ITI. “It is really a win-win. Our customers get a constantly evolving product based on direct user input and we have a product that really works in the marketplace.”
In addition to offering suggestions for the OMS, individuals at User Group get to interact with third-party solutions such as medical records management program suites, video visitation products, digital imaging solutions and other products and services that are specifically suited for the corrections industry. “Prisons and jails have their own unique set of circumstances and no two are alike. We bring in partners who offer solutions that can help solve problems for our users,” said Brence.
It’s not all work and no play though. For those who come early to the conference, there is a charity golf outing to support the Miracle League of Blair County, an organization that provides an opportunity to play baseball for special needs children.
About Digital Solutions / Inmate Telephone, Inc.
Established in 1984 in Altoona, Pennsylvania, Digital Solutions Incorporated (DSI) is a privately held technology company that specializes in automating corrections agencies. Its sister company, Inmate Telephone Incorporated (ITI), was founded in 1994 to create and maintain state-of-the-art inmate phone systems for correctional facilities.
More than twenty years of successful implementations in over four hundred agencies has enabled DSI / ITI to become the leading provider of software solutions to the corrections industry. The company attributes much of their success to the practice of involving users in the design phases of the application development process - input that is critical in enabling the company to continually improve, while building a sense of ownership among the communities they serve.
For more company news and information visit http://www.dsiiti.com/about/News_and_Events.shtml
The DSI / ITI corporate web site can be found at http://www.dsiiti.com
Thomas Brence, Director of Marketing
Digital Solutions / Inmate Telephone, Inc.
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