Edison, NJ (PRWEB) March 01, 2013
RightAnswers, Inc., the #1 provider of cloud-based knowledge management and self-service solutions, today announced it has one again been named to KMWorld’s list of “100 Companies That Matter in Knowledge Management." Now in its 13th year, the KMWorld 100 Companies That Matter list is compiled by KM practitioners, theorists, analysts, vendors and their customers, and colleagues. The annual list is a collaborative snapshot of the evolving and expanding knowledge management industry.
The RightAnswers Unified Knowledge Platform is a cloud-based enterprise knowledge management platform designed to optimize customer service and IT support operations. The RightAnswers platform is comprised of software, automation, content and services, and enables organizations to leverage their existing investments with seamless integration into a number of CRM and ITSM solutions. The knowledge management platform, a KCS Verified v5 solution, is utilized by hundreds of clients supporting millions of users around the globe, including commercial enterprises, higher education institutions and government agencies.
“We are pleased to once again be recognized by KMWorld as one of the 100 companies that matter in knowledge management,” explained Jeff Weinstein, President and CEO of RightAnswers. “This honor from KMWorld is a testament to the successes of our clients and partners, our expanded focus around customer service and continued commitment to the cloud. This recognition also underscores our international growth through new partnerships and significant momentum in organizations expanding their knowledge investment beyond the IT department across the enterprise.”
"Criteria for inclusion varies, but all companies have things in common. Each has either helped to create a market, redefine one or enhance one, and they all share two things—the velocity of innovation and the agility to serve their customers," said Hugh McKellar, KMWorld Editor-in-Chief.
KMWorld magazine provides information and in-depth analysis on the Content, Document, and Knowledge Management markets to help business leaders improve performance. A complete 2013 list of the “100 Companies That Matter in Knowledge Management” can be found in the March issue.
The leading information provider serving the Knowledge, Document and Content Management systems market, KMWorld informs more than 45,000 subscribers about the components and processes - and subsequent success stories – that together offer solutions for improving business performance. KMWorld is a publishing unit of Information Today, Inc.
RightAnswers is the #1 provider of cloud-based knowledge management and self-service solutions and delivers an enterprise knowledge management platform to optimize customer service and IT support operations. The company’s flagship software – RightAnswers Unified Knowledge Platform – is utilized by hundreds of clients and millions of users around the globe, including commercial enterprises, higher education institutions and government agencies, to support the changes in their IT and businesses. For more information, please visit rightanswers.com, and follow us on LinkedIn, Twitter, Facebook, YouTube and our blog.