It is a tremendous honor to be chosen five years in a row as a Five Star Mortgage Professional. I am humbled by being chosen by my past clients and business acquaintances.
Warrenville, IL (PRWEB) October 21, 2015
Marlene Deck, Compass Mortgage, Inc., is featured in a special section of the October issue of Chicago magazine as a 2015 Five Star Mortgage Professional award winner.
“It is a tremendous honor to be chosen five years in a row as a Five Star Mortgage Professional. I am humbled by being chosen by my past clients and business acquaintances,” says Marlene Deck of Compass Mortgage, Inc.
Five Star Professional partnered with Chicago magazine to identify and showcase an exclusive group of mortgage professionals who have demonstrated excellence in their field. Less than 3% in the Chicago area received this recognition.
The 2015 Five Star Mortgage Professional award winners have been carefully selected for their commitment to professional excellence and overall client satisfaction. The award is based on rigorous research with significant focus on customer feedback and providing quality services.
Marlene was raised and educated in Iowa and then made her way to Miami, Florida. From there she settled in Illinois and has been originating mortgages since 1992.
Proud to be a part of the team at Compass Mortgage, Marlene says, “I am lucky to work for a company that is constantly providing training and guidance on our ever-changing industry rules. As a mortgage banker, it is imperative to stay current on new laws and disclosures.”
“It is a privilege to present exceptional mortgage professionals with the Five Star award each year. While professionals are evaluated on experience and production levels, the foundation of the award is client satisfaction. These elite individuals have worked hard to get where they are while continuously delighting clients along the way,” says Lynn Hargreaves, VP, Research and Services Operations, Five Star Professional.
Marlene Deck’s Five Star award profile can be viewed here.
Five Star Professional has been conducting market research to define and promote professional excellence in service professionals since 2003.
Mortgage professionals are awarded based on an in depth research process. Thousands of consumers are contacted to rate their mortgage professional on evaluative criteria including customer service, integrity, communication and overall satisfaction. Beyond a qualifying client evaluation score, professionals are evaluated on objective criteria such as experience, production levels and disciplinary and complaint history.
There is no fee to be considered or awarded. Visit http://www.fivestarprofessional.com for more information.