Parature Appoints Vocus President and Ceo Rick Rudman to Board of Directors
Industry veteran adds exceptional software leadership to Board.
Vienna, VA (PRWEB) June 27, 2007 -- Parature, the global leader in on-demand customer support and help desk software, today announced the appointment of Vocus President and CEO Rick Rudman to its Board of Directors effective immediately. Parature is a Software-as-a-Service (SaaS) provider that enables organizations to fundamentally change the way they support their customers by enabling customer self-service, increasing customer retention and reducing the cost of support.
“Rick is a true innovator in the on-demand software industry” stated Duke Chung, Parature CEO and President. “We are very fortunate and pleased to have someone with such extensive SaaS experience join our Board and we look forward to his invaluable insight as we guide Parature through this exciting period of growth.”
Parature provides complete, affordable, on-demand customer support software solutions to associations, businesses, academic institutions, and government agencies. The Parature suite of modules is seamlessly integrated into one solution allowing organizations to effectively manage all of their support needs while reducing costs. This dynamic, online software provides all of the tools necessary to resolve issues quickly and reliably, exceeding customer expectations.
“Parature serves a vast market and provides world-class on-demand software that enables organizations to significantly reduce the cost of customer support,” said Rick Rudman, President and CEO, Vocus, Inc. “They have a tremendous opportunity and a great management team. I am delighted to serve on their Board.”
Mr. Rudman is President and CEO of Vocus, Inc., a leading provider of on-demand software for public relations management. Mr. Rudman has a distinguished 21-year career in software and is the driving force behind 15 years of record growth and product innovation at Vocus. Prior to Vocus, Mr. Rudman consulted for a variety of organizations including KPMG and Booz-Allen. In 2003, Mr. Rudman was the Greater Washington Ernst & Young Entrepreneur of the Year in the software category, and in 1999, Mr. Rudman was the High Technology Council of Maryland’s “Entrepreneur of the Year.” Mr. Rudman received a Bachelor’s of Science in accounting from the University of Maryland and is a Certified Public Accountant.
About Parature, Inc.
Parature is the global leader in on-demand customer support and help desk software. Our web-based support suite enables organizations to fundamentally change the way they support their customers while significantly reducing costs. The Parature suite of modules empowers associations, businesses, academic institutions, and government agencies with the ability to provide critical service information on a 24/7 basis while reducing the inbound support load through customer self-service. As a Software-as-a-Service (SaaS) provider, we deliver our solutions over the Internet using a secure, scalable application and system architecture, which allows our customers to eliminate expensive up-front hardware and software costs and to quickly deploy and adopt our on-demand software. Parature helps support over 6,000,000 end-users worldwide and is headquartered in Vienna, VA. For more information about Parature please visit www.parature.com or call 1.877.GO.PARATURE
About Vocus, Inc.
Vocus, Inc. (NASDAQ: VOCS) is a leading provider of on-demand software for public relations management. Our web-based software suite helps organizations of all sizes to fundamentally change the way they communicate with both the media and the public, optimizing their public relations and increasing their ability to measure its impact. Our on-demand software addresses the critical functions of public relations including media relations, news distribution and news monitoring. We deliver our solutions over the Internet using a secure, scalable application and system architecture, which allows our customers to eliminate expensive up-front hardware and software costs and to quickly deploy and adopt our on-demand software. Vocus is used by over 1,800 organizations worldwide and is available in five languages. Vocus is based in Lanham, MD with offices in North America, Europe, and Asia. For more information please visit www.vocus.com or call 800.345.5572.
Media Contact:
Gary McNeil
(703) 564-7758
gmcneil(@)parature.com
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