Boulder Creek, CA (PRWEB) December 11, 2008
Two Illinois hospitals share a commitment to taking care of patients by taking care of their employees and have been rewarded for that commitment. Their resolve to improve their facilities by embracing that philosophy has earned each the ''HeartMath Hospital'' designation and the ''Continuity of Care'' award.
Located just over 100 miles from one another in the Land of Lincoln, Riverside Medical Center in Kankakee and OSF Saint Francis Medical Center in Peoria exemplify the kind of organizations in which leaders understand the success of their operations depends on the success and well-being of their employees.
Riverside Medical Center Employees Praise HeartMath® Techniques
A 2002 Riverside employee survey identified stress as a top area for improvement, so administrators decided to launch a HeartMath® training program to reduce stress, improve patient satisfaction, maintain a focus on retaining quality staff, and ensure quality patient care.
By August 2008, 928 employees had taken HeartMath training, which began in January 2003. The following are among the results Riverside officials reported:
A recent survey showed that 98% of HeartMath-trained new employees - who now routinely are taught HeartMath techniques during orientation - said the training gave them a positive outlook upon joining the hospital and provided coping tools for the anxiety that can accompany a change in jobs and for easing through a busy workday.
There was an added benefit to training, said Janet Jensen, Riverside Director of Education Services. "We continue to hear how our HeartMath-trained employees have used these techniques with their loved ones at home to help provide an appreciative and supportive environment. We see our employees as caregivers, and the HeartMath program allows us to care for them!"
OSF Saint Francis Medical Center Geared up for Stress
Foreseeing an increase in employee stress in 2004 as the hospital was set to launch a new medical information technology system, administrators at OSF Saint Francis turned to HeartMath to help with the transition to the new system and to support the institution's mission of caring for patients and their caregivers.
Since July 2004, more than 1,000 OSF Saint Francis employees have gone through HeartMath training, and the hospital's successes during that time include:
Also at OSF Saint Francis:
The ''HeartMath Hospital'' and ''Continuity of Care'' Awards
The ''HeartMath Hospital'' designation is the highest recognition HeartMath bestows upon hospitals nationwide which meet or exceed standards of quality, staff well-being, and patient care. Additionally, the award honors hospital leaders who exhibit exceptional care for the well-being of their institution's employees.
The ''Continuity of Care'' award recognizes a hospital's long-term commitment to integrating HeartMath practices into a hospital's culture for the benefit of staff, patients, and the community.
"HeartMath is proud to present these national awards to two Illinois hospitals† that have demonstrated sustainable results from implementing the HeartMath program," said Bruce Cryer, HeartMath President and CEO. "By incorporating HeartMath tools and techniques into their clinical and administrative practices, the leaders of these institutions have committed to monitoring and reducing employee stress and improving employee performance - to the ultimate benefit of their patients and communities."
''In addition,'' Cryer said, "the inherent pressures at all levels of the nation's hospitals are being exacerbated by the turmoil of the global financial crises being felt across communities like Kankakee and Peoria, but the leaders of Riverside Medical Center and OSF Saint Francis Medical Center have demonstrated their concern for the well-being not only of their patients, but their employees as well."
†The awards were presented for the first time in 2007 to Delnor-Community Hospital in Geneva, IL
About OSF Saint Francis Medical Center:
With roots dating back to 1876, OSF Saint Francis, situated on the bluff overlooking the Illinois River, is a major regional healthcare center that is convenient to much of North Central Illinois. It is a Level 1 trauma center with Life Flight helicopter patient transport; has a specialized emergency care unit; and provides a full range of specialty service lines, including the Illinois Neurological Institute/OSF Stroke Network, OSF Heart Hospital, and Children's Hospital of Illinois. Learn more at http://www.osfsaintfrancis.org.
About Riverside Medical Center:
Established in 1964, Riverside HealthCare is a nonprofit medical facility serving Chicago's south suburban counties with a full range of inpatient and outpatient care. With medical campuses in Kankakee and Bourbonnais, Riverside is nationally recognized for its specialty programs in heart care, obstetrics, trauma, oncology, rehabilitation, geriatrics, occupational health, treatment of alcohol and chemical dependency, and psychiatric services. Riverside partners with RUSH University Medical Center in Chicago for its heart and oncology programs. Riverside Community Health Centers offer complete family care in nine south suburban communities of Chicago. Learn more at http://www.riversidehealthcare.org.
About HeartMath LLC:
HeartMath is an innovative performance company providing a range of unique scientifically validated services, products and technology to improve health and well-being, while dramatically reducing stress and boosting productivity. HeartMath research studies have demonstrated the critical link between emotions, heart function and cognitive performance. HeartMath's studies on the clinical outcomes of the HeartMath approach have been published in numerous peer-reviewed journals such as American Journal of Cardiology, Stress Medicine, Preventive Cardiology, Journal of the American College of Cardiology, and Integrative Physiological and Behavioral Science. Learn more at http://www.heartmath.com.