They are committed to our hotel, to our community and most of all to our customers.
Lewiston, Idaho (PRWEB) August 16, 2014
The Red Lion Hotel Lewiston was recognized for its improvement in specific key factors that helped contribute to the hotels continued financial excellence. Awarded by Red Lion Hotel Corporation at the 2014 Vision 2020 conference the property beat out several other top brand contenders for having improved the most year over year in market share, occupancy, RevPAR, ADR, customer satisfaction and TripAdvisor scores.
Over the past two years, the property has really stepped up their customer focus. The new leadership team at the hotel has made significant efforts to engage employees to better understand the relationship between customer satisfaction and financial success. The results have proven success with noteworthy year over year revenue growth.
“In all my years working with top hotels in top markets, I have never been more proud of a management team than I am of this hotel. They are committed to our hotel, to our community and most of all to our customers. The strides we have made in customer satisfaction have really had a positive impact on our bottom line,” said Ron Anderson, General Manager at the Red Lion Hotel Lewiston.
The property which has been a Red Lion for over twenty-five years is owned by local businessmen Tony Copeland and Phil Adamek and is managed by CoHo.Services a leading hospitality management firm based out of Portland, Oregon. A unique icon in the Lewis & Clark valley the hotel features 179 guestrooms and suites, over 13,000 square feet of meeting and convention space, two on-site restaurants including the award winning MJ Barleyhoppers brewery, outdoor and indoor pool plus guest access to the full-service Adcope Athletic Club. For more information, visit the hotel at http://www.lewiston.redlion.com.
With over twenty years in the hospitality industry as owners, operators and consultants, CoHo.Services, brings a level of expertise and reputation unmatched by any other hotel management company in the market. CoHo.Services has the ability to offer a wide variety of hotel management services directed to meet the complex needs of each individual operation and investor group in the most cost-effective manner. For more information visit CoHo.Services online at http://www.cohoserv.com.