Lenexa, KS (Vocus) September 4, 2009
Your records manager is nervous. According to a survey conducted by Forrester Research (Nasdaq: FORR) in conjunction with ARMA International, very few records managers express high e-discovery confidence. Barely 20 percent of records management decision makers report they are "very confident" that, if challenged, their organization could demonstrate their electronically stored information (ESI) is accurate, accessible, and trustworthy.
Effective records and retention management programs play a big role in mitigating legal risk caused by more regulations and legal discovery of ESI. In 2010, more than half of records management (RM) stakeholders expect to expand their technology deployments. Yet stakeholders also describe a changing and complex market, including vendor and budget uncertainty, low satisfaction with current solutions, plans to expand content types under retention management, new certifications, e-discovery concerns, and internal organizational changes. The upshot? Records management professionals must master a complex set of issues in the face of growing legal, financial, and reputation risks.
Other key findings in the Forrester Research and ARMA International Records Management Online Survey, Q3 2009 include:
ARMA members can download a copy of the report at http://www.arma.org/research . Members of the media can contact Forrester's press office (press(at)forrester(dot)com) for a courtesy copy of the report.
About ARMA International
ARMA International (arma.org) is a not-for-profit professional association and the authority on records and information management. Formed in 1955, ARMA International is the oldest and largest association for the records and information management profession with a current international membership of more than 10,000. It provides education, publications, and information on the efficient maintenance, retrieval, and preservation of vital information created in public and private organizations in all sectors of the economy. It also publishes Information Management magazine.