Article on Car Rental Wait Times Highlights the Benefits of Renting with a Personable and Service Oriented Rental Agency, says Van Rental Center

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Commenting on the recent article, the Los Angeles based van rental agency notes that attentive yet efficient customer service is one of the hallmarks of smaller rental agencies.

A 15 passenger van from Van Rental Center.

According to Los Angeles based rental agency Van Rental Center, however, picking a vehicle up at the airport does not necessarily have to go along with extremely long lines.

In an article published August 30 in USA Today, author and consumer advocate Christopher Elliot discussed how travelers can avoid waiting in long lines at the rental car counter when picking up their vehicles at the airport. The article notes that, while airport pick-up locations are incredibly convenient for travelers who need ground transportation the moment they get off of a plane, the centralized times and locations where people go to seek out rental cars can create a nasty back-up at the counter. According to Los Angeles based rental agency Van Rental Center, however, picking a vehicle up at the airport does not necessarily have to go along with extremely long lines. They note that, while many big name agencies tend to rent cars beyond their capacity to serve customers, Van Rental Center never loses sight of its customers’ time and comfort.

Van Rental Center notes that medium sized rental agencies like themselves are better suited to handle a flow of customers, and make certain every person gets into a vehicle that suits all of their needs. While some poorly managed small companies can have problems meeting client needs if anything necessitates a change in arrangements, companies that are too large and inattentive to the needs of individuals often treat customers with a corporate apathy that can be incredibly unpleasant, especially in situations when customers have had to wait in a long line before being served.

Van Rental Center also notes that the large capacity of their vans also helps expedite the process of getting customers into vehicles. If large groups were to get their vehicles through normal car rental agencies, they may spend an especially long time at the counter processing multiple vehicles. In contrast, with a 15 passenger van rental, large groups only need the one vehicle to get out of the airport and on the open road. Van Rental Center has options that can fit anywhere from 7 to 15 passengers, in addition to spacious cargo vans.

Van Rental Center offers convenient pick-up and drop-off locations at many California and West Coast airports. Yet, in addition to airport travelers, Van Rental Center also provides much needed group transportation to those looking to take a group road trip out of Los Angeles. Anyone looking for an affordable van rental from an agency with exceptional customer service at the counter and on the phone can call Van Rental Center at 1-855-267-VANS, or visit the rental agency online at http://www.VanRentalCenter.com.

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Michael Clauw
Cyberset Corp
+1 (818) 883-7277 Ext: 121
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