Tampa, Fla. (PRWEB) July 05, 2013
WellCare Health Plans, Inc. (NYSE: WCG) is making it easier for members affected by the Yarnell wildfire to receive the health care they need. For WellCare members in Arizona’s Yavapai County, it means help refilling prescription medications and replacing lost insurance information. WellCare is working with the state to ensure its members receive disaster assistance as well as uninterrupted access to health care services and supplies.
“WellCare is committed to serving our members by improving their access to quality health care,” said Walt Cooper, WellCare’s chief administrative officer. “We will do whatever we can to help support those in need."
To replace prescription medication: Members who are missing prescription medication or do not have prescription information readily available, should work with their pharmacies to identify and fill the necessary prescriptions. For help, members or pharmacies can call WellCare at 1-888-550-5252 (TTY/TDD 1-888-816-5252), Monday through Friday, 8 a.m. to 2 a.m. Most prescriptions can be transferred to another pharmacy during the emergency period and later transferred back to the member’s pharmacy, including across state lines if necessary.
To replace lost insurance information and plan ID cards: Members should call WellCare at 1-877-560-3213 (TTY/TDD 1-877-247-6272), Monday through Friday, 8 a.m. to 8 p.m., to request new ID cards. Members will need to provide an address where the new card can be sent. In the meantime, doctors, hospitals and pharmacies can call WellCare directly for member eligibility information.
About WellCare Health Plans, Inc.
WellCare Health Plans, Inc. provides managed care services targeted to government-sponsored health care programs, focusing on Medicaid and Medicare. Headquartered in Tampa, Fla., WellCare offers a variety of health plans for families, children, and the aged, blind, and disabled, as well as prescription drug plans. The company serves approximately 2.7 million members nationwide as of March 31, 2013. For more information about WellCare, please visit the company's website at http://www.wellcare.com.