They say privacy is dead, but we don't believe that
Woodbury, NJ (Vocus) May 19, 2010
Newly-appointed head of the Customer Service Department, James Fortino, announced today AA Auto Protection's Privacy Protection Guarantee, which promises consumers that personal information that they provide to obtain a quote or to enroll in an extended warranty will remain confidential. The Guarantee further states that the company will not sell, rent or otherwise voluntarily share information with any third party not directly involved with the company.
Fortino explained the move as a measure to address customer concerns about privacy. "They say privacy is dead, but we don't believe that," said Fortino. "If a client gives us their personal contact and vehicle information to get an extended warranty or a quote for one, that information isn't going anywhere."
The launch of the Privacy Protection Guarantee is in response to widespread consumer concerns about how personal information they submit online is being used. Buying, selling, and sharing consumer information is a common activity by marketers of auto warranties, among other industries. Privacy watchdogs have been relatively unsuccessful in persuading companies to curtail the practice. "We've never been the type of company to wait for official regulation to tell us to do the right thing, we just do it anyway," said Fortino. He added, "Customers should always check the privacy policies of any extended warranty company they’re considering doing business with. Or any company, period."
Founded in 2002, AA Auto Protection was one of the first brokers of extended warranties for automobiles or vehicle service agreements and is committed to providing its clients with the best plans, at an affordable cost. AA Auto Protection is a national company with offices in four states, headquartered in New Jersey. For more information, visit http://www.aaautowarranty.com.