ABC Fine Wine & Spirits Selects DataBank’s Document Management Solution

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DataBank helps the country’s largest privately-owned fine wine and spirits retailer simplify and innovate their document management and imaging processes.

DataBank IMX
We are excited to grow this new ECM platform that can scale across our operations, provide cost savings, improve productivity, and continue to transform our business processes in the future.

ABC Fine Wine & Spirits has partnered with DataBank IMX, a leading Systems Integrator specializing in Imaging, Workflow, and Enterprise Content Management (ECM), to deploy OnBase, the world-class ECM solution from Hyland Software.

Many retailers are hesitant to move beyond paper-intensive processes. Once examined, however, they tend to realize that the practice of storing tons of paper can take up valuable space, and make it difficult to maintain compliance standards, especially in departments such as Accounts Payable (AP) and Human Resources (HR). In the case of ABC Fine Wine and Spirits, the existing Human Resources, Accounts Payable, Inventory Checks, and Property Records management processes had far been outgrown. As Florida’s oldest and largest fine wine and spirits retailer, ABC’s growth has been based on providing an exceptional shopping experience and customer service, both of which were subject to compromise in the hands of the outdated paper-based document management process.

After an extensive search for a document management solution that would convert paper files into a digital format, ABC Fine Wine and Spirits chose DataBank, a leading provider of best-in-class Enterprise Content Management (ECM) and Document Management software solutions.

Instead of multiple paper-based copies of documents stored in file cabinets, ECM allows departments to store single, electronic copies of critical information in one centralized location, allowing for seamless backups and alleviating the risks of system failure. In addition, organizations can ensure that files and critical business data remains safe and secure.

“Partnering with DataBank is a natural choice for us,” said Angela Davis, Assistant Controller of ABC Fine Wine and Spirits, “They have an experienced team that developed a good understanding of our challenges in the corporate support center with managing our paper based processes and provided remarkably responsive customer service. We are excited to grow this new ECM platform that can scale across our operations, provide cost savings, improve productivity, and continue to transform our business processes in the future.”

“ABC Fine Wine and Spirits knew its challenge wasn’t just dealing with paper, they needed to improve the management of files and provide their staff with secure, instant access to much needed information,” said David Godiksen, Vice President of Software Solutions for DataBank, “Implementing an ECM solution in ABC Fine Wine and Spirits eliminated the high cost of storing paper and finding documents, also allowing for stronger security, tracking and improved compliance. Moving forward, ECM will become a critical part of ABC’s business strategy to increase efficiency, equipping them to drive both businesses forward.”

ABC is taking a phased approach to its ECM implementation. Following the basic system implementation, they plan to extend their system, automating their current manual processes in other departments, in turn expanding on efficiencies gained from using their new comprehensive document management solution.

For more information about how Retailers are leveraging Enterprise Content Management visit:

About DataBank

DataBank,, has rapidly become an industry leader in document management and document conversion services with nine state-of-the-art production centers nationwide. As a national full service provider of document management solutions and document scanning services, they provide a comprehensive range of imaging services, document management software, web-based document hosting, and end-to-end vertical industry Enterprise Content Management (ECM) and department-level solutions for companies and organizations that want to improve their document imaging and information management processes. As an Industry leader, DataBank understands its customers' business environments and delivers value-added application solutions and services to thousands of clients throughout the United States.

DataBank enjoys industry partnerships with document management and technology organizations from around the world, and has routinely received national recognitions for its quality and performance by Hyland, Fujitsu, Datacap, Kodak, and Digitech Systems. DataBank also understands the importance of protecting vital information belonging to its clients with SOC2 Type II and PCI/DSS certifications. The company assists their clients in complying with HIPPA, FERPA, and other government and internal regulations and compliance requirements.

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Damaris Santiago
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