Integrated Research Announces Support for Acme Packet Session Border Controllers

Share Article

Prognosis Empowers Unified Communications and Contact Center Managers with Proactive Monitoring in an Evolving UC Ecosystem

Integrated Research, creators of Prognosis Monitoring Software

Prognosis monitors the SBC to ensure it achieves its role of satisfying critical enterprise requirements such as security, service reach, service levels, regulatory compliance and cost management in evolving Unified Communications ecosystems.

Integrated Research (IR) announced enhanced monitoring for SIP environments by adding support for the Acme Packet Net-Net series session border controller.

As session border controllers (SBCs) are an integral part of interconnecting IP networks, Prognosis monitors their status, activity, performance and general health. IR’s Head of Communications, Paul McNamara said “SBCs are already widely used by service providers throughout the world, and are becoming an essential part of the UC infrastructure of enterprises, contact centers and government agencies.”

McNamara added, “Prognosis monitors the SBC to ensure it achieves its role of satisfying critical enterprise requirements such as security, service reach, service levels, regulatory compliance and cost management in evolving Unified Communications ecosystems.

And with increasing adoption of SIP trunking, Prognosis monitors, measures, alerts and reports on the performance of SBCs in the UC ecosystem. This incorporates the availability and call quality of voice, video and multimedia sessions across multiple UC ecosytems including Avaya, Alcatel, Cisco, and Microsoft.”

For more information visit http://www.ir.com/voip-monitoring

About Integrated Research (IR) IR is the leading global provider of Prognosis performance monitoring, diagnostics and reporting software, and the maker of award-winning Prognosis Unified Communications and contact center monitoring software.

Prognosis is a highly scalable, customizable and proactive solution that is designed to manage business-critical computing infrastructure on site, or in the cloud. IR provides real time solutions that give customers the insight they need to run their business better, reduce operating costs, minimize risk, and gain competitive advantage. http://www.ir.com

Media Contact
Brian Smits
Director of Marketing
Integrated Research
brian(dot)smits(at)ir(dot)com
t: +1 303 390 8761

###

Share article on social media or email:

View article via:

Pdf Print