This latest innovation demonstrates our commitment to helping customers find new ways of doing more with less. With tools like the FSP Service Manager, we're helping them uncover new efficiencies, improve customer service and maximize their revenue streams.
Norcross, GA and Martinsried/Munich, Germany (Vocus) October 22, 2009
Designed for seamless integration with ADVA Optical Networking's FSP Network Manager, the FSP Service Manager provides network operators with a comprehensive solution for the end-to-end delivery of high-quality services across networks built upon ADVA Optical Networking's trusted FSP product family.
Utilizing an intuitive graphical user interface (GUI), the FSP Service Manager provides operators with service-level provisioning and control across the entire network. This makes the creation, provisioning, monitoring and maintenance of services quicker and easier than ever before.
Thanks to an intelligent service-provisioning wizard, the FSP Service Manager enables network operators to create end-to-end services with a few simple mouse clicks. The tool provides a high-level view of available paths through the network, which means that operators no longer need to configure individual network elements. And, by applying service templates for provisioning, the selection of many parameters and configurations becomes redundant. Plus, the FSP Service Manager ensures service setup according to the network operator's standards, meaning execution of the service management function may be accomplished by entry-level staff.
The FSP Service Manager empowers network operators, providing significantly improved network visibility and availability with minimal effort and expense. Unlike the network element-centric solutions that are common today, service-based network management enables a solution capable of tracking, managing and supporting network access, activity and security with a remarkably small staff. By creating newfound savings in manpower, automated service delivery can enable network operators to migrate to service-centric processes and close the gap between traffic and service revenue growth.
The FSP Service Manager can perform diagnostics, monitor service performance and check availability for individual FSP network elements. That means network problems may be resolved instantly regardless of location and without costly delays or truck rolls.
In turn, operators may provide their customers with an improved user experience through networks that control costs, mitigate risks and are highly responsive to ever-changing business needs. Whether commissioning, delivering, servicing or troubleshooting, the FSP Service Manager assists the service provider in maintaining strong customer relationships.
"The FSP Service Manager brings point-and-click convenience to our FSP product line, unleashing the power of automation for our customers," said Christoph Glingener, chief technology officer for ADVA Optical Networking. "This latest innovation demonstrates our commitment to helping customers find new ways of doing more with less. With tools like the FSP Service Manager, we're helping them uncover new efficiencies, improve customer service and maximize their revenue streams."
About ADVA Optical Networking
ADVA Optical Networking (FSE: ADV) is a global provider of telecommunications equipment. With innovative Optical+Ethernet transport solutions, we build the foundation for high-speed, next-generation networks. Our FSP product family adds scalability and intelligence to our customers' networks while removing complexity and cost. With a flexible and fast-moving organization, we forge close partnerships with our customers to meet growing demand for data, storage, voice and video services. Thanks to reliable performance for more than 15 years, we have become a trusted partner for more than 200 carriers and 10,000 enterprises across the globe. For more information, please visit us at http://www.advaoptical.com.
ADVA AG Optical Networking, Martinsried/Munich and Meiningen, Germany
ADVA Optical Networking North America, Inc., Norcross, Georgia, USA
ADVA Optical Networking (Shenzhen) Ltd., Shenzhen, China
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public-relations (at) advaoptical (dot) com
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