and that’s exactly what we hope to deliver with our ‘truckU’ videos – instructional information that helps people get the most out of their AirBagIt and Chassis Tech products.
Mesa, Arizona (PRWEB) March 05, 2012
AirBagIt has expanded its virtual campus by uploading tutorial videos to assist customers better understand their recently purchased product.
A series of new YouTube videos produced by AirBagIt recently hit the digital airwaves. The videos instruct do-it-yourself customers how to install and maintain AirBagIt’s popular kits and parts. Several new videos discuss proper installation of air-lift suspensions and air struts, while one shows how AirBagIt employees check custom-made air shocks for leaks prior to shipping.
“We’ve always had a lot of fun making these videos, but more importantly, they are extremely informative,” said AirBagIt President Joe Morrow. “In any industry, even the best products have to be installed properly or they’ll never work right. Our goal here is to help customers who’ve put their trust in us get the most out of their purchases, by ensuring they are using our kits and parts as they were designed to be used.”
The new videos are the most recent initiative produced by the Arizona retailer to further assist its customers in understanding its products. Host, Matt Steele, and mechanic, Bruno Masse, walk viewers through several installations and checkpoints; illustrating not only the proper fitting of AirBagIt parts but also the best maintenance methods.
“We care about quality,” Morrow said. “That includes making sure our products are in top shape before we send them out to the customer.”
AirBagIt first launched in 1987 under the name of Ratical Tops, a company specializing in assembling convertible tops for most truck brands of the day. In 1992, the firm expanded its specialty lines to include air-suspension systems and other products; that same year, it incorporated as AIM Industries, originator of the AirBagIt and Chassis Tech brands.
The revamped Web site and customer-friendly tutorials are the latest innovations to be introduced by AirBagIt and Chassis Tech over the last 20 years.
“We’ve always been about innovation,” Morrow said. “But in our world, which is filled with weekend warrior-type do-it-yourself mechanics, you can’t just throw new product after new product out there and hope for the best. Our website has always been filled with instructional information on how to install and use these products properly, and that’s exactly what we hope to deliver with our ‘truckU’ videos – instructional information that helps people get the most out of their AirBagIt and Chassis Tech products.”
For more information on AIM Industries or the AirBagIt and Chassis Tech brands, check out the new videos mentioned above call (800) 842-8789.
AirBagIt has been the leader of aftermarket air-suspension kits since 1992. Along with the Chassis Tech line of products, AirBagit offers a full line of suspension kits, spindles, 4Link kits, air-lift suspensions, lowering kits, lambo doors, train horns and more. The Mesa, Arizona-based retailer ships over 600 packages daily and offers a full warranty on all non-electrical parts for as long as the buyer owns them (plus a 90-day warranty on electrical parts), as well as a 100-percent refund for unused parts returned within 30 days of purchase.
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