Panama City, FL (PRWEB) March 14, 2014
Roussos Air Conditioning has earned the service industry’s coveted Angie’s List Super Service Award, reflecting an exemplary year of service provided to members of the consumer review service in 2013.
“We are grateful to be bestowed with this significant service recognition from Angie’s List,” said Robert Wilkos, business leader with Roussos Air Conditioning. “It takes a consistent team effort to meet and/or exceed customer service expectations, and we’re blessed to have great customers!”
Angie’s List Super Service Award 2013 winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade and review period grade. The company must also be in good standing with Angie’s List, have a fully complete profile, pass a background check and abide by Angie’s List operational guidelines.
“Only about 5 percent of the companies Roussos Air Conditioning competes with in Bay and Walton Counties are able to earn our Super Service Award,” said Angie’s List founder Angie Hicks. “It’s a mark of consistently great customer service.”
Service company ratings are updated daily on Angie’s List. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality. Members can find the 2013 Super Service Award logo next to company names in search results on http://www.angieslist.com/.
About the company:
For over 31 years, Roussos Air Conditioning has been providing Bay and Walton County residents and business owners with prompt, friendly and professional service for their HVAC systems. George Roussos and Allan Bense (former Speaker of the Florida House of Representatives) formed Roussos in 1983. Upon the retirement of Mr. Roussos in 1996, Patrick Boykin and Robert Wilson became partners with Mr. Bense. Robert Wilkos joined Roussos in mid-2012 as business leader, rounding out their management team with a proven track record of helping businesses reach their full potential.
To most consumers, the HVAC technician standard of North American Technician Excellence (NATE) is not well-known. However, the importance of hiring a HVAC company that employs NATE-certified technicians cannot be overstated. “At Roussos, we encourage all of our technicians to become NATE-certified. This national technical certification ensures that our technicians are held to the highest standards, capable of diagnosing system problems quickly and are comfortable working on a variety of different systems” says Wilkos. Boykin also added that “the highest-rated, top-of the-line comfort systems will never produce the rated efficiency if not professionally installed. Proper installation is crucial.” Roussos Air Conditioning is the only NATE Quality Circle contractor in this area that holds its technicians to these high industry standards.