After a very successful Cisco Live 2011 conference, we are looking forward to another excellent opportunity to show the Cisco Live 2012 attendees the many robust and cost-saving solutions AMTELCO provides to help Cisco users streamline communications...
McFarland, Wisconsin (PRWEB) March 28, 2012
AMTELCO will be an exhibitor, located in Booth 2529, at Cisco Live 2012, which will be held June 10-14 in San Diego. AMTELCO is a Cisco Registered Developer Technology Partner, providing call center software solutions to a variety of markets, with a focus on healthcare.
AMTELCO will be offering a number of powerful software solutions for Cisco Live attendees, including the SIP-based Soft Agent intelligent console, which improves enterprise-wide communications, reduces agent training time by as much as 80% using Scripted Call Flow Navigation to easily guide agents through calls, and reducing call time by up to 30%.
AMTELCO uses Cisco’s SIP and CTIOS tools to integrate with Cisco’s Unified Communications Manager (UCM) and Unified Contact Center Enterprise (UCCE) solutions, providing Cisco-based enterprises with access to AMTELCO’s powerful suite of call center solutions.
According to Tom Curtin, AMTELCO President, “After a very successful Cisco Live 2011 conference, we are looking forward to another excellent opportunity to show the Cisco Live 2012 attendees the many robust and cost-saving solutions AMTELCO provides to help Cisco users streamline communications throughout their enterprises, directly improving their bottom line.”
As a leading provider of innovative communication applications for more than 35 years, AMTELCO has its roots in the early 1950s when its founder, William J. Curtin, invented and patented solutions for his call center. With AMTELCO systems currently in operation in all 50 of the United States, and in more than 20 foreign countries, AMTELCO customers process thousands of calls each month. AMTELCO is well known in various industries for continually developing advanced call center solutions designed to streamline communications, all backed by AMTELCO’s superior 5-star service and support.
The 1Call Division of AMTELCO is the leader in developing software solutions and applications designed for the specific needs of the healthcare and higher education call center marketplace. 1Call features a complete line of modular solutions specifically designed to streamline enterprise-wide communications, save an organization’s limited resources, and make them tremendously efficient, helping them bring wellness to their members and their bottom line.
For more information on the complete line of AMTELCO solutions, visit Cisco Live 2012 Booth 2529, go to http://cisco.amtelco.com, or contact AMTELCO at (800)356-9148, or e-mail info(at)amtelco(dot)com.