Call Center Team Marks 1st Anniversary, Experiences 300 Percent Growth in Revenue

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As the new benchmark in call center quality, ACA L3 only handles focused books of business thereby increasing the knowledge base each of its agents has about a client’s callers, services, or products.

ACA L3 is not only the future of the call center world, but the new bench mark for quality in the industry.

The new call center service ACA L3 proudly announces it has experienced 300 percent growth in revenue in its first year.

One of the hardest situations a company can face is the need to have another company answer calls from their current, prospective, or past client’s. This situation becomes even more difficult when many of the call center and answering services in the world are offering the same mediocre services. This level of service, though okay for some companies, is not what growing businesses need or want. Because of this, Answer Center America, Inc. decided to change what a call center and answering service can offer the business world.

ACA L3 is one of the most unique services in the call center industry to date. It is the one team that offers a level of quality that can only be compared to an internal employee of a business, and in some cases even more effective than that. ACA L3 teams only handle focused books of business thereby increasing the knowledge base that each agent has about a client’s callers, services, or products.

ACA began the ACA L3 team in April, 2007 with 1 client and a dream, much like ACA’s start in the answering service industry. This specialized team has proven itself to be the cut above any other answering service experience in the industry, bar none.

“ACA L3 is not only the future of the call center world, but the new bench mark for quality in the industry.” Michael C. McMillan – Owner Answer Center America, Inc.

The ACA L3 team, now entering their 1 year anniversary, has seen tremendous success. They have already experienced a 300% growth in revenue since their creation, and provided over 20 new jobs to the Edgewater Neighborhood of Chicago, IL. This growth shows no sign of slowing as ACA has over 10 new clients already scheduled to be placed into the ACA L3 team in April and May alone. With many more potential and current client’s requesting to move over as soon as a date can be confirmed. This continued growth will continue to allow ACA the opportunity to provide the highest level of service in the answering service industry. As well as create many new jobs for many local Chicago residents.

For more information on the ACA L3 team or any of the custom answering service and call center services ACA has to offer your business, please call (800) 270-7030 or visit the site.

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Michael Mcmillan
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