CTQ Solutions Announces 2008/2009 Apex Quality Award Winners for Healthcare Excellence

Share Article

The 2008/2009 CTQ Apex Quality Award recognizes ambulatory surgery centers, endoscopy centers and surgical hospitals for excellence in patient satisfaction and overall quality of care.

News Image
As the industry leader in outpatient surveying, CTQ is proud to assume the responsibility of honoring healthcare's elite organizations.

CTQ Solutions announces this year's recipients of the Apex Quality Award for 2009. This distinction recognizes outstanding healthcare organizations that demonstrate the highest levels of excellence in patient satisfaction throughout the United States in markets served by CTQ.

"Excellence merits recognition," said CTQ President and Chief Executive Officer, Paul G Faraclas. "As the industry leader in outpatient surveying, CTQ is proud to assume the responsibility of honoring healthcare's elite organizations." The Apex winners represent healthcare facilities who consistently achieved the highest level of patient satisfaction for 2008/2009. Key performance indicators common to all ambulatory surgery centers and specialty hospitals are utilized to determine the award winners. Twenty-three surgery centers, endoscopy centers and surgical hospitals from 14 different states are recognized this year.

Faraclas notes, "The finalists presented came without surprise. Each organization's leadership thrives on learning from patient feedback. Each provider capitalizes on the use of electronic surveying to maximize and expedite survey responses and express a commitment to quality improvement. Most of these organizations also survey their employees and physicians to gain insight from all perspectives. These organizations appear to have excellence hardwired in their cultural DNA."

CTQ serves healthcare facilities in all 50 states, primarily in ambulatory surgery, inpatient care, diagnostic imaging and physician practice management.

The complete list of Apex Quality Award recipients includes (alphabetically):

Ambulatory Surgery Centers: Dearborn Surgery Center, Eye Surgery Center of Nashville, Glasgow Surgery Center, Indiana Surgery Center Noblesville, Lakeland Surgical & Diagnostic Center, Marysville Ohio Surgical Center, Midland Surgical Center, New Braunfels Surgical Center, Ohio Surgery Center, Ridgewood Surgery and Endoscopy Center, South Texas Surgical Center, Southern New Mexico Surgery Center, St. Lucie Surgery Center, Surgery Center at Hamilton, Surgery Center of Decatur and UnaSource Surgery Center

Endoscopy: Community Center for Digestive Care, Lebanon Endoscopy Center and Wichita Falls Endoscopy Center

Surgical Hospitals: Fairway Medical Center, Manhattan Surgical Hospital and Surgical Hospital of Munster

To learn more about the Apex Quality Award and eligibility requirements, please visit http://www.ctqsolutions.com/csp/ctqprod/WSCTQApex.html. CTQ will announce the 2009 leaders in physician practice and outpatient diagnostic services at the beginning of 2010.

About CTQ Solutions, LLC:
Since 2003, CTQ Solutions, LLC has provided healthcare facilities with the opportunity to optimize patient feedback by integrating electronic surveying with paper-based surveying. CTQ, which stands for Critical to Quality, offers an integrated patient satisfaction, referring physician satisfaction, employee surveying, benchmarking and quality improvement solution that allows facilities to improve care and service. CTQ is the clinical benchmarking arm of the Physician Hospitals of America and is a CMS-certified HCAHPS® vendor.

Scott McHugh, Vice President
CTQ Solutions
877.208.7605 ext 102


Share article on socal media or email:

View article via:

Pdf Print

Contact Author

Scott McHugh
CTQ Solutions
877.208.7605 ext. 102
Email >
Visit website