Records Management Professionals Report their Email Management and
eDiscovery are Not Under Control
Majority of Respondents to ARMA International Survey Report Lack of
Enterprise-Wide Email Archiving Capabilities; Discovery Processes are
Handled Manually
LAS VEGAS (Business Wire EON/PRWEB ) October 20, 2008 --
News Facts
-
A new study commissioned by CA, Inc. (NASDAQ: CA) and conducted by
ARMA International reveals that a large majority of Records Management
professionals feel unprepared when it comes to email management (72
percent) and eDiscovery (68 percent), in relation to those records.
The study also reveals a cause for their lack of preparedness: 75
percent of respondents do not have a system that manages their content—including
digital and physical information and records—across
the enterprise. Sixty-two percent of respondents do not have an email
archiving system.
Additional Survey Highlights
-
Most organizations report having retention policies for all content
formats, with more than half (66 percent) of companies using the same
retention policy for both physical and electronic documents. However,
consistency in the application and enforcement of these policies is
still lacking. Only one-third (38 percent) of respondents reported
that they manage these records according to their retention schedule;
less than half (41 percent) manage their email according to their
retention policy; and only 20 percent of companies manage their
electronic documents according to the schedule.
-
The survey takers considered the following systems important, and as
requiring the need for solid retention management and control of
information within their organizations (listed in order of importance):
|
1. email and email archives;
|
|
2. both physical and electronic storage;
|
|
3. accounting systems;
|
|
4. document management systems (DMS);
|
|
5. voicemail;
|
|
6. mobile devices;
|
|
7. enterprise content management systems (ECM);
|
|
8. instant message;
|
|
9. collaborative systems; and
|
|
10. contact management systems, as well as other content silos.
|
-
Additionally, most survey respondents consider their companies’
risk levels to be moderate and believe they will spend about the same
on Discovery/ eDiscovery in the coming year.
Methodology
-
The ARMA International Survey was sent to ARMA International’s
total membership base by ARMA International on behalf of CA, Inc. from
September 5 to 22, 2008 among 1,062 individuals—an
11 percent response rate from ARMA International members. The majority
of responders describe their job function in Records Management (75
percent) while legal/compliance made up 4 percent of responders and IT
2 percent, matching those who describing their job as a Corporate
Executive. Responders not identifying with the survey pre-defined job
functions (17 percent), reported their position in records, legal, and
archiving most predominantly.
-
CA, Inc. was not identified as the sponsor of this research during the
survey.
Supporting Quotes
-
“The results of this survey solidify ARMA’s
stance that there is an ongoing need to educate organizations about
the importance of records management, discovery and retention,”
said Marilyn Bier, executive director, ARMA International.
-
“Companies are realizing that greater
visibility into their information has become a business imperative,
which is best supported by retention management best practices that
span the entire enterprise,” said Galina
Datskovsky, Ph.D., CRM, senior vice president and general manager of
Information Governance at CA. “Companies
that take a proactive approach to the management and control of their
information will see a reduction in litigation exposure and an
improvement in response times to information requests. The results of
this survey point out that while we may have turned the corner, we
still have a long way to go in order to be truly in control of our
information assets.”
-
“These findings prove that despite the fact
that the Federal Rules of Civil Procedure (FRCP) were updated in 2007,
organizations are still struggling to gain control of their
information,” said Reed Irvin, vice
president, product management, Information Governance at CA. “In
order to take a defensible stance in today’s
litigious and regulated environment, strategies for enterprise level
information governance must be considered.”
Additional Resources
About ARMA International
ARMA
International (www.arma.org)
is a not-for-profit professional association and the authority on
managing records and information. It is known worldwide for setting
standards and best practices, and for providing comprehensive education,
publications, and information on the efficient maintenance, retrieval,
and preservation of vital information created in public and private
organizations in all sectors of the economy. Formed in 1955, ARMA
International is the oldest and largest association for the records
and information management profession with a current international
membership of more than 11,000. It also publishes the award-winning Information
Management Journal.
About CA
CA (NASDAQ: CA) is the world’s leading
independent IT management software company. With CA's Enterprise IT
Management (EITM) vision and expertise, organizations can more
effectively govern, manage and secure IT to optimize business
performance and sustain competitive advantage. For more information,
visit www.ca.com.
Subscribe to CA
Trademarks
Copyright © 2008 CA. All Rights Reserved. One
CA Plaza, Islandia, N.Y. 11749. All trademarks, trade names, service
marks and logos referenced herein belong to their respective companies.
CA does not provide legal advice. Neither this document nor any CA
software product shall serve as a substitute for the reader’s
compliance with any laws (including but not limited to any act, statue,
regulation, rule, directive, standard, policy, administrative order,
executive order, etc. (collectively, “Laws”))
referenced herein. The reader should consult with competent legal
counsel regarding any such Laws.
See the original story at: http://eon.businesswire.com/releases/arma_international/information_governance/prweb1497934.htm
Post Comment:
Trackback URL: http://www.prweb.com/pingpr.php/Q3Jhcy1TcXVhLUhvcnItRmFsdS1JbnNlLVNpbmctWmVybw==
Bookmark -
Del.icio.us |
Furl It |
Technorati |
Ask |
MyWeb |
Propeller |
Live Bookmarks |
Newsvine |
TailRank |
Reddit |
Slashdot |
Digg |
Stumbleupon |
Google Bookmarks |
Sphere |
Blink It |
Spurl
|
