We are educators, not sellers
Boise, Idaho (Vocus) March 30, 2010
With a generation of baby boomers reaching the age of retirement and special care needs, many children of elderly parents are now navigating the world of care centers and home care agencies. VIDA Senior Resource, a senior home care agency, aims to make that transition easier with its assisted transitions program.
The program provides family members with a facility placement specialist. This specialist will walk through the cost, location and senior care services provided at various assisted living facilities in order to find the best situation.
"We are educators, not sellers," said Justin Covillon, director of assisted transitions at VIDA. "We want everyone to be happy with their choice, so we will help you with any grants you could be eligible for, we will personally tour the facility with you and then go over all the benefits and downsides of each center."
After a test period where the program was only available at Idaho facilities, VIDA Senior Resource has now opened the program for its California, Colorado and Nevada locations.
"Many people feel pressured to make a decision on an assisted living facility, and then they later feel they have made the wrong choice," said Matthew Maes, director of communication at VIDA Senior Resource. "With our assisted transitions program, people can take advantage of our vast knowledge of all the surrounding care facilities. Then they can pick the best place for their needs."
The home care agency hopes that this program will allow people to take full advantage of the networking they have established as a business.
"We have already built relationships with all these facilities," said Maes. "Unlike other referral agencies, where they only work through email, we are directly familiar with everything at that facility and what they have to offer. This saves our clients time, because we’ve already done all the research."
About VIDA Senior Resource:
VIDA Senior Resource started as a family owned and operated community resource in Boise, Idaho. Today, they provide senior home care services nationwide with a network of agencies that can provide compassionate quality care. VIDA is available to help people through education and to assist them in the process of acquiring senior in home care for themselves or a loved one. They take the confusion out of understanding Medicare & Medicaid, senior grants, long-term care insurance, community resources and health care laws. VIDA also provides certification to non-medical home care agencies that meet their quality of care and customer service standards.