This acquisition accelerates our IP portfolio development strategy. With a foothold in the communications technology market our customers will benefit from a cost effective multi-service enterprise communication option.
Columbia, MD (PRWEB) May 11, 2011
AttivaSoft, LLC, a leading IT Service Management (ITSM) consultancy and Systems Integrator announced today that it has acquired Maryland based StrategyLincs, LLC as part of its Intellectual Property (IP) portfolio development strategy. StrategyLincs developed the ’Connect’ platform, a Multi-Service, Voice, Data and presence-aware IVR communication platform. Many service providers and businesses rely on StrategyLincs’ interactive systems based on the Connect Platform’s adaptability and easy-to-use experience.
This acquisition represents new opportunities for AttivaSoft as they pursue other markets. The ‘Connect’ platform is ideal for delivering on today’s varied multi-media IVR services, starting with its browser-based IVR service creation environment, giving complete control of the application from the IVR design phase to the deployment stage. As an IVR and SIP Service Delivery Platform (SDP), StrategyLincs’ ‘Connect’ service execution environment is the foundation for services on any network, including TDM / SS7 / 3G, SIP / IMS, and converged. It’s a communication platform with the unique ability to run multiple services on a single instance, increasing its overall value.
The acquisition allows AttivaSoft to reposition itself in the marketplace as a best-value IT Service Management solution provider using StrategyLincs’ ‘One Product, many Components’ architecture within the ‘Connect’ platform as a key differentiator and therefore offering customers a unified communications and data collaboration solution.
Bruce E. Tyler, Co-Founder and CEO at AttivaSoft, said, “We are extremely pleased with this acquisition as it accelerates our IP portfolio development strategy while allowing us to gain a foothold in the communications technology market by offering customers a cost effective multi-service enterprise communication option.”
Privately held StrategyLincs also provides Enterprise IT Services, Application Hosting, and is a leader in Management Consulting, Business Process Reengineering and Lean Six Sigma Implementation Services. Lean Six Sigma integrates well with AttivaSoft’s ITIL service offering which will enable us to help businesses do more with less - promoting sustainability by reducing process-generated waste.
“In addition to the ‘Connect’ platform, AttivaSoft will leverage StrategyLincs’ Lean Six Sigma consulting and practitioner expertise to enhance its continual improvement goals of significantly decreasing client software implementation costs while increasing customer value and satisfaction,” said Ivo A. Tasong, Co-Founder and President, COO at AttivaSoft.
Together, AttivaSoft and StrategyLincs will provide its customers with a more powerful one-stop solution for managing their client interactions.
Harry Green, StrategyLincs’ Founder and CEO said, “By combining the passion, creativity, and technology expertise of the two companies, we will continue to drive innovation that would allow our employees and customers to better support their clients through a diverse and integrated communication paradigm.”
Effective immediately, StrategyLincs will be managed as a separate communications technology business unit within AttivaSoft.
AttivaSoft is a global IT service management (ITSM) process consulting firm who has successfully improved IT Service Delivery for many private and public sector organizations since 1998. AttivaSoft offers expertise in process consulting, system design and integration, application development, customer support, managed services, technical training, ITIL best practices and technical staffing. AttivaSoft is a BMC Software Elite partner.