Richmond, VA (PRWEB) October 09, 2012
Whitlock has once again qualified as an InfoComm International Diamond Certified AudioVisual Solutions Provider (CAVSP), the highest level achievable from this organization. The designation recognizes that a percentage of the company’s sales, customer service and technical staff have achieved and maintained individual InfoComm Certification.
InfoComm awards individual Certification to audiovisual professionals who have demonstrated knowledge and comprehension of the science and technology used in communications including audio, video, display and systems. Technicians, engineers, designers, salespeople, customer service personnel, managers and executives are eligible to take the individual certification test.
“One of our key differentiators is our commitment to support a large number of highly skilled and certified employees who are focused on delivering quality to our clients,” states John Bailey, Whitlock’s Vice President of Systems Integration. “We are proud to support the professional growth of our employees, and to be recognized by InfoComm as a Diamond level AVSP for that commitment.”
“A CAVSP designation gives AV companies a competitive advantage in the marketplace,” said Randal A. Lemke, Ph.D., InfoComm International’s Executive Director and Chief Executive Officer. “Customers of audiovisual communications and presentation systems can be confident of professionalism and an aspiration to excellence when working with these companies that have invested in education and training to stay current on the latest AV technologies and techniques.”
The company-level CAVSP recognition program is the only such program available for the commercial audiovisual industry. In addition to confirming that a percentage of the company’s employees are InfoComm certified and have completed important coursework, the Diamond CAVSP designation means that Whitlock has agreed to comply with 10 Standards of Excellence developed in collaboration with industry experts to emphasize the best practices of audiovisual businesses.
The Standards of Excellence are a guidepost for audiovisual companies and professionals who place the customer first and offer quality audiovisual solutions. They include the commitment to provide complete customer satisfaction with audiovisual solutions that provide value to the client. They convey the importance that audiovisual solutions providers place on their own skills development through continuing education. They also cover the critical role that audiovisual professionals play as partners with IT specialists, architects, building managers and others.
Whitlock is a Global AV Solutions Provider, specializing in collaborative technology design, integration and managed services. Whitlock helps clients create engaging, interactive environments, including telepresence/videoconferencing rooms, digital signage networks, auditoriums, collaborative classrooms and training facilities, visualization rooms, courtrooms and control rooms/network operations centers. Whitlock also offers expansive AV managed services, including AVNOC and remote support, field services, on-site managed services, videoconferencing warranty/maintenance and virtual and hosted video services. The company currently has 20 U.S. locations, plus a worldwide delivery partner network through the Global Presence Alliance.
ABOUT INFOCOMM INTERNATIONAL
InfoComm International is the industry leader in certification for AV communications professionals. InfoComm’s Certified Technology Specialist and Certified Technology Specialist – Installation are the only audiovisual certification programs accredited by the International Organization for Standardization's (ISO) United States representative, the American National Standards Institute (ANSI).. Also recognized by the U.S. National Certification Commission and accepted by the U.S. Veterans Administration for reimbursement under the Montgomery G.I. Bill, InfoComm certification programs are designed to establish and maintain widespread credibility for the audiovisual industry and the professionals who perform the work. The company-level CAVSP designation recognizes professionalism and expertise achieved through professional development, training, and commitment to the certification of employees.