Given the current environment of economic slowdown, this is a prime opportunity for companies that are achieving healthy levels of revenue to pursue an expansion strategy
Rockville, MD (PRWEB) May 14, 2009 - Viable, Inc., a deaf-owned and deaf-
operated provider of video interpreting services for deaf and hard of hearing people, will open a business office in Austin, a few miles from the Texas School for the Deaf.
Viable currently operates a call center in Austin in addition to multiple call centers throughout the country. The Austin branch will be its first business office outside of its two-building headquarters in Rockville, Md., and will be located at the Plaza 7000 building on 7000 North Mopac Expressway, which has views of hills and downtown Austin from a few miles away. The office will accommodate up to 20 employees who will focus on technical support and regional marketing and sales.
"Given the current environment of economic slowdown, this is a prime opportunity for companies that are achieving healthy levels of revenue to pursue an expansion strategy," said Viable president and co-founder John T.C. Yeh. "Austin was an attractive choice for several reasons -- Viable has an existing investment in our Austin call center, business operations costs in the area are favorable, the region is a hotbed of high-tech talent, and Austin is home to a vibrant deaf and hard of hearing community with the Texas School for the Deaf as its anchor."
Viable provides video relay services (VRS), which enable deaf and hard of hearing people to make phone calls in American Sign Language by using video technology to connect to a Video Interpreter (VI), who will facilitate their conversation. ViableVRS is open 24 hours a day and seven days a week, including the holidays, and is also available in Spanish. Viable plans to launch video remote interpreting services (VRI) and professional on-site interpreting services in the second half of 2009.
Viable employs more than 240 people, with the majority of them deaf and hard of hearing. Viable was recognized in 2008 by The Gazette of Politics and Business, a Washington Post Company publication, as the No. 2 company out of 53 companies in the State of Maryland based on a criteria factoring in growth and employee satisfaction. Said Yeh, "We are proud of our accomplishments in Maryland -- creating jobs for deaf and hard of hearing persons and sponsoring local community events while providing the nation with a stellar 24/7 service, and we aim to achieve the same in Texas."
The Austin branch is expected to open in June 2009 and will be managed by Dr. Parker Kennedy, who is deaf and an alumnus of Texas School for the Deaf. Persons interested in Austin-based opportunities with Viable are welcome to email their resumes to jobs(at)viable.net or visit the Jobs section at the company website.
About Viable, Inc.
Viable develops videophones and provides next-generation video relay services for deaf and hard of hearing persons, opening them to a world of communication possibilities. Founded in 2006, Viable is a private, deaf-owned company, and many employees are deaf and hard of hearing and are personally vested in the innovation and development of the company's products and services. Visit http://www.viable.net for further information.
About Telecommunications Relay Services
Mandated by Title IV of the Americans with Disabilities Act of 1990, telecommunications relay services (TRS) enables individuals with hearing or speech disabilities to achieve functional equivalence by accessing telephone systems to place or receive calls through an intermediary known as a relay operator or relay interpreter. Emergent IP technology has given rise to video-based solutions, which are known as video relay services (VRS). VRS options include using a webcam or a videophone to connect to a video relay interpreter, and allow deaf and hard of hearing callers for whom sign language is native to fully achieve the ideal of functional equivalence.