AutoWatch helps customers relax and get through what is typically an inconvenient and stressful situation: recovering from an auto accident.
San Francisco, CA (Vocus/PRWEB) February 18, 2011
Being involved in a motor vehicle accident is a jolting experience. Thankfully, San Francisco auto body shop Superior Automotive has implemented new technologies to take some of the stress out of the car repair process by implementing a new service called AutoWatch. This free online system allows customers to view daily photos of their car’s progress, as well as receive texts or emails with updates.
“AutoWatch is one of the tools that differentiate our shop from others and make us the leader in San Francisco auto body shop customer service,” said Eric Carlson Superior Automotive General Manager. “AutoWatch helps customers relax and get through what is typically an inconvenient and stressful situation: recovering from an auto accident.”
The “Repair Status” page on AutoWatch can even be translated into French and Spanish and, along with daily progress photos, contains information on repair stages. Superior Automotive is a San Francisco auto body shop that opened in 1976. The staff works with auto insurance claims, and work directly with several major insurance carriers.
Insurance professionals can also complete supplement approvals through the AutoWatch web site, improving cycle time. Once a car is checked in for repair, a customer can view its progress by entering their phone number in the “Repair Status” section of the website. Insurance professionals can also easily log on to the page.
“This place was fantastic,” said Superior Automotive client Stephanie B. “I had to get my bumper and grill repaired and the finished work was impeccable. The customer service was wonderful. I received updates status of the repair via phone almost daily. You're also able to log onto their website and get a visual on how the repair is progressing. I've never heard of another auto shop offering this feature. Everybody I spoke to was so nice and helpful. I would definitely recommend this place!”
Aside from AutoWatch, Superior Automotive employs other innovative technologies. They only use a water-born paint system that provides a reduced environmental impact by drastically cutting the emissions of volatile organic compounds during the automotive refinish process. Superior Automotive also utilizes a computerized frame and uni-body measuring system to determine the extent of damage and ensure that the vehicle is returned to the manufacturer’s specifications.
For more information about AutoWatch or any of Superior Automotive’s services, call them at (415) 692-7662, view them on the web at http://www.superiorautomotivesf.com, or visit their facility located at 3150 16th Street between Valencia and Guerrero Streets.
About Superior Automotive
Superior Automotive is a highly regarded San Francisco auto body shop that specializes in auto body repair and auto painting services. Superior Automotive has served the San Francisco Bay Area since 1976, and is renowned for working with auto insurance claims, providing excellent customer service, using state-of-the-art equipment, and performing quality work.
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