“We’ve seen a significant increase in the number of drivers wanting to schedule service appointments online,” said Bryan Anderson, founder of Autobase.
Indianapolis, IN (PRWEB) April 21, 2011
Autobase, the premier provider of CRM solutions for auto dealers nationwide and a division of Dominion Dealer Solutions, today announced the launch of MobileScheduler, a mobile site offering the technology of @utoScheduler, an industry-leading online service appointment scheduler.
MobileScheduler allows vehicle owners to quickly view service history and easily schedule service appointments from their smartphones. With access to over five years of customer data, MobileScheduler provides added ease for customers with various smartphone platforms, including Blackberry, iPhone, and Android.
When the consumer accesses the dealer’s mobile online scheduling site with a smartphone browser, Autobase automatically recognizes the browser type and serves up the correct version. Upon login, users find that the mobile site mimics the look and feel of the web-based @utoScheduler, also offered by the dealer to schedule service appointments online. Once an appointment is scheduled, a confirmation email is immediately sent from MobileScheduler to the customer. Simultaneously, an alert is sent to the assigned advisor, making him/her aware of the new service appointment and scheduling the appointment in the DMS.
“We’ve seen a significant increase in the number of drivers wanting to schedule service appointments online,” said Bryan Anderson, founder of Autobase. “With immense changes in consumer behavior and resultant growth in the mobile industry, the MobileScheduler solution places real opportunity in a dealer’s hand – opportunity that will grow customer engagement and fixed operations revenue in the short and long term.”
MobileScheduler is available as an added option for dealers already subscribing to the @utoScheduler solution.
Autobase has specialized in providing the automotive retail market with premier Marketing and Sales CRM Solutions since 1988. More experienced than any other CRM provider in the industry, Autobase combines its award-winning CRM (Autobase) and ILM (WebControl) with the industry’s leading managed marketing services (@utoRevenue) to deliver a comprehensive solution that drives and closes significantly more business in the showroom and service drive. Over 80,000 auto professionals partner with Autobase to recession-proof their business by finding, selling, and retaining more customers. Autobase is a division of Dominion Dealer Solutions. For more information, visit http://www.autobase.net.
About Dominion Dealer Solutions
Dominion Dealer Solutions helps car dealers attract, retain, and service customers for life. Dominion Dealer Solutions products include: lead generation through IFMG; customer relationship management tools through Autobase, AVV, and @utoRevenue; websites through Dealerskins and XIGroup; and specialized data aggregation, management, and reporting services through Dealer Specialties, Cross-Sell, The DataCube, and DataOne Software. These businesses serve more than 60 percent of auto dealers nationwide. Learn more at http://www.DominionDealerSolutions.com. Dominion Dealer Solutions is a division of Dominion Enterprises, a leading marketing services company serving the automotive, enthusiast and commercial vehicle, real estate, apartment rental, and employment industries. Please see http://www.DominionEnterprises.com.
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