We're thrilled to be recognized as the Online Sales Team of the Year and E-Commerce Customer Service Finalist. These awards, in addition to the Website of the Year Finalist Stevie Award bestowed upon us in November, demonstrate just how strongly committed AutohausAZ.com is to providing the highest quality customer service experience possible
Phoenix, AZ (PRWEB) February 25, 2009
AutohausAZ.com (Autohaus Arizona, Inc.), a leading global auto parts E-Tailer that markets OEM auto parts for European and Japanese (Asian) cars, was announced as the international winner of the Online Sales Team of the Year Stevie® Award and one of the three finalists worldwide for the E-Commerce Customer Service Stevie® Award in the 3rd Annual Stevie Awards for Sales & Customer Service, held in Las Vegas, February 9, 2009. The Stevie Awards, often referred to as "the business world's Oscars", were created to honor and generate worldwide recognition of the efforts, accomplishments and positive contributions of outstanding companies and their people.
AutohausAZ has built its 30-year reputation on professional integrity, personalized and friendly customer service and high-quality auto parts. A large part of the company's success comes from treating customers with the utmost respect while also providing a unique personalized, caring touch. AutohausAZ.com strongly believes that customer service is a companywide commitment, not just a department. Therefore, everyone at AutohausAZ plays an important role in building long-term customer relationships.
"We're thrilled to be recognized as the Online Sales Team of the Year and E-Commerce Customer Service Finalist. These awards, in addition to the Website of the Year Finalist Stevie Award bestowed upon us in November, demonstrate just how strongly committed AutohausAZ.com is to providing the highest quality customer service experience possible," stated Carolyn Lefebvre, President/CEO of Autohaus Arizona, Inc.
"It's extremely gratifying to receive worldwide recognition from the Stevie® Awards Committee. These awards, along with all the positive feedback we receive from our valued customers, motivate everyone at AutohausAZ.com to continue providing the very best service possible to each and every one of our customers."
AutohausAZ.com stands out from the competition by internally performing all critical functions - designing and maintaining a user-friendly website, personally handling customer calls and emails, pulling, packing and shipping auto parts and designing in-house programs to continually improve accuracy & efficiency while decreasing training time. AutohausAZ feels it is not in the customer's nor the company's best interests to lose control over the performance of critical customer service functions and, unlike its competitors, does not "outsource" any of these areas. This has allowed AutohausAZ.com to consistently provide the personalized touch that its customers have come to expect.
'This year's Stevie Award honorees demonstrate that even in challenging economic times, it's possible for organizations to continue to shine in sales and customer service, the two most important functions in business: acquiring and keeping customers,' said Michael Gallagher, president of the Stevie Awards.
Autohaus Arizona, Inc. began in 1979 as Autohaus Phoenix, a local wholesale distributor of European auto parts in Phoenix. The Company launched its website in 1998 and today AutohausAZ.com distributes OEM European auto parts and Japanese auto parts to wholesale and retail customers worldwide. Specializing in German car parts (Audi, BMW, Mercedes Benz, Mini Cooper, Porsche, and Volkswagen), AutohausAZ.com also carries a wide selection of auto parts for Swedish (Saab, Volvo), British (LandRover, Jaguar) and Japanese/Asian cars (Acura, Honda, Infiniti, Lexus, Nissan and Toyota, to name just a few). For more information on AutohausAZ, please visit our website at http://www.AutohausAZ.com .
AutohausAZ.com is not a newbie to public recognition, with numerous prestigious awards having been bestowed upon the Company in the past two years including such honors as:
- Diversity Business (2009) - Top 100 Women-Owned Businesses in Arizona; Top 50 Diversity-Owned Businesses in Arizona; Top 100 Privately-Held Businesses in Arizona
- Diversity Business (2008) - Top 500 Women-Owned Businesses in the US; Top 100 Small Businesses in Arizona; Top 100 Diversity-Owned Businesses in Arizona; Top 100 Woman-Owned Businesses in Arizona
- Inc. Magazine (2008) - named to the Inc 5000 list of fastest-growing companies in the US; Top 100 Businesses in the Phoenix-Mesa-Scottsdale metro area; Top 100 Retail Companies in the US
- Arizona Small Business Association - ASBA (2008) - Arizona Company to Watch - Top 50 Fastest Growing Second Stage Companies List
- Stevie Awards (2008) - Website of the Year Finalist in Women in Business Stevie Awards
- Arizona Woman Magazine (2008) - Million Dollar Club